Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
Salary Range: $55000-$60000 per annum based on previous experience

The Housekeeping Operations Manager is responsible for overseeing all housekeeping operations within the Jasper Park Lodge and ensure a seamless guest experience. In this role you will support the hotel by:

• Handle guest complaints and follow through on action required
• General office administration which includes payroll, scheduling, ordering supplies and inventory control
• Oversee daily operations of the Housekeeping and Laundry departments as assigned
• Assist in the organization and actively participates in the monthly department communication meetings
• Ensure all employees are trained to work safely
• Progressive evaluation of staff performance in collaboration with their direct supervisors
• Other duties as assigned

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous Supervisory experience required
• 3 years of Housekeeping experience, preferably in a 4 or 5 star property
• Laundry experience an asset
• Valid Alberta driver’s license required
  Additional Information
  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

JOB PERKS & BENEFITS:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor
  Apply Today: Whether you’re just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
  We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.co

• Handle guest complaints and follow through on action required
• General office administration which includes payroll, scheduling, ordering supplies and inventory control
• Oversee daily operations of the Housekeeping and Laundry departments as assigned
• Assist in the organization and actively participates in the monthly department communication meetings
• Ensure all employees are trained to work safely
• Progressive evaluation of staff performance in collaboration with their direct supervisors
• Other duties as assigne