Housekeeping at Resolute Road Hospitality

Gilbert, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Operations, Laundry Operations, Cleaning Chemicals Knowledge, Equipment Operation, Prioritization, Customer Care, Fast Paced Work, Brand Standards Adherence, Reporting Issues, Guest Request Handling, Deep Cleaning, Turn Down Service

Industry

Hospitality

Description

Description The Tru by Hilton is located in Gilbert Arizona and is looking to add to our hospitality family! This hotel is adjacent to San Tan Mall Dining and Retail district, and only a short drive away from the Phoenix-Mesa Gateway Airport. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career with one of Hiltons newest brands! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. BENEFITS This position is eligible to receive digital tips! Travel Perks Optional Daily Pay Flexible Schedules Health/Life Insurance 401k Paid Time Off Dental/Vision Employee Assistance Program Referral Program OVERVIEW Assure the private and public spaces are consistently maintained and brand standards are up kept. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash Change and replenish bed linens, towels and other guest amenities, as needed Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction Turn in and log all guest property left in room or other public space Attend pre-shift meetings to learn assignments and the day’s tasks Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture) Perform guest turn down service, as needed Follow Company policies and procedures Other duties as assigned by supervisor or management Ensure all rooms/assigned tasked are completed with the allotted MPR’s KNOWLEDGE, SKILLS, and ABILITIES Knowledge of housekeeping and laundry operations and procedures Knowledge of proper use and storage of cleaning chemicals General knowledge of equipment such as vacuums, commercial washers and dryers Able to understand and speak some of the English language Able to prioritize work assignments Demonstrate genuine care for customers and employees Able to work in fast paced environment EDUCATION High school graduate or GED preferred. EXPERIENCE Previous hospitality housekeeping experience preferred. ENVIRONMENT and PHYSICAL DEMANDS The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally. Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees. Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals. Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally. OTHER Housekeepers will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays. Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Housekeeper is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment. E-Verify Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. Requirements 114RRHPHXRU

Responsibilities

The primary duties involve maintaining the cleanliness of private and public hotel spaces according to brand standards, which includes stocking carts, cleaning guest rooms thoroughly, and changing linens and amenities as required. Employees must also respond to guest requests, report maintenance issues, and perform deep cleaning tasks when assigned.