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Housekeeping Room Attendant | Holiday Inn & Suites Geelong at IHG Career

Geelong, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cleaning, Room Preparation, Guest Service, Safety Procedures, Sanitation Procedures, Supply Management, Customer Service, Problem Solving, Time Management, Attention To Detail, Communication

Industry

Hospitality

Description

Your day to day • Clean and prepare guest rooms, including making beds, dusting, vacuuming, and polishing furniture and fixtures. • Ensure that bathrooms are clean and stocked with towels, toiletries, and other essentials. • Replenish guest room supplies, including towels, linens, and amenities. • Report any maintenance issues or safety hazards to the appropriate personnel. • Respond to guest requests and inquiries in a timely and professional manner. • Maintain a high level of cleanliness in all areas of the hotel, including guest rooms, hallways, and common areas. • Follow all safety and sanitation procedures, including using proper cleaning chemicals and equipment. • Attend to special requests from guests, such as providing extra pillows or blankets, or arranging for transportation or other services. • Maintain a positive attitude and provide exceptional customer service at all times. Responsible Business • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents). • May maintain procedures for security of lost and found items. • Perform other duties as assigned. May also serve as Supervisor on duty as per Hotel needs. Accountabilities This position reports to the Housekeeping Supervisor and Manager of Housekeeping. IHG are an equal opportunity employer and welcome all qualified candidates to apply. We champion colleagues who are passionate about providing exceptional customer service and take pride in ensuring that guests have a comfortable and enjoyable stay.

Responsibilities

The primary duties involve cleaning and preparing guest rooms by making beds, dusting, vacuuming, and ensuring bathrooms are fully stocked and clean. Additionally, attendants must respond professionally to guest requests and maintain cleanliness in all hotel common areas.