HOUSEKEEPING ROOM ATTENDANT

The Oak Bay Beach Hotel, named the #5 Best Hotels in Canada by Condé Nast, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff parties, awards, and more. If you are interested in joining our team then we have a fantastic opportunity for you.

QUALIFICATIONS:

• Experience in hotel or resort housekeeping preferred.
• Demonstrated strong team and communication skills are essential.
• Highly detail oriented, exceptional organizational skills and able to handle competing priorities.
• Ability to take ownership of duties.
• Team player and proactively looks for ways to enhance the level of service provided to the guests.

• Ensures that all guests are made to feel welcome.
• Clean the guest rooms including dusting and vacuuming
• General support for all members of the housekeeping and guest services teams
• Clearing rooms of used linen, towels and any other items
• Supplying clean linen for the housekeeping team
• Stocking shelves in the housekeeping rooms
• Provides a high level of customer service to ensure guest satisfaction
• Daily cleaning service of the guest rooms for arrivals and stay-overs.
• Ensures any lost and found items are noted and passed on according to our Lost and Found Policy.
• Is knowledgeable about different room amenities and all hotel services and amenities.
• Maintain cleanliness of the corridors on the guest floors.