1. POSITION SUMMARY AND JOB MAGNITUDE

The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining cleanliness standards in all assigned cleaning areas.

3. QUALIFICATIONS

Education: High School Diploma or greater

Skills/Abilities:

• Must possess ability to perform physical tasks
• Must possess superior positive attitude
• Must possess the ability to work in a team environment
• Must be able to take direction from supervisors

Experience: Minimum 1 year experience in similar role an asset

• Maintain an up to date and accurate list of supplies on hand
• Inform manager or supervisor when supplies are running low
• Cleaning of all common areas that may be assigned by floor or section, including:
• Common restrooms
• Lobby
• Common lounges, kitchens, and laundry rooms
• Hallways
• Furniture and fixtures
• Stairwells
• Windows
• Elevator
• Storage rooms
• Inspect rooms for damages and maintenance problems during cleaning and report any deficiencies appropriately.
• Ensure rooms are properly stocked with amenities
• Expected to clean 15 guest rooms per day
• Organize housekeeping cart prior to leaving at the end of the day
• Other duties as assigned