Housekeeping Supervisor at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Room Inspection, Luxury Brand Standards, Housekeeping Operations, Staff Training, Inventory Management, Guest Experience Management, Time Management, Problem Solving, Interpersonal Communication, Health and Safety Compliance, PMS Systems

Industry

Hospitality

Description

Company Description Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline. Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a ﬁtness center and 7 dining options. Job Description Role Overview As a Housekeeping Supervisor at Banyan Tree Dubai, you will oversee the daily operations of housekeeping teams to ensure all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness, presentation, and luxury service. You will lead and support room attendants, conduct inspections, and ensure consistent delivery of an exceptional guest experience aligned with the Banyan Tree brand. Key Responsibilities Room & Public Area Inspections Inspect guest rooms, suites, and public areas to ensure they meet luxury brand standards. Ensure cleanliness, presentation, and amenities are consistently maintained. Report and follow up on maintenance issues and defects. Ensure rooms are released on time for guest arrivals. Team Supervision & Leadership Supervise and coordinate room attendants and housekeeping attendants during shifts. Allocate rooms and tasks efficiently based on operational needs. Provide on-the-job training, coaching, and support to team members. Monitor performance, grooming, and adherence to SOPs. Conduct daily briefings and communicate priorities clearly. Operational Excellence Ensure daily cleaning schedules and room assignments are completed efficiently. Monitor productivity and quality standards across assigned sections. Support deep cleaning schedules and special projects. Ensure proper handling and usage of cleaning equipment and chemicals. Guest Experience Respond promptly to guest requests related to housekeeping services. Ensure special requests (e.g. VIP amenities, preferences, turn-down service) are delivered accurately. Handle guest feedback professionally and escalate when necessary. Maintain a discreet and guest-centric approach at all times. Health, Safety & Compliance Ensure compliance with hygiene, safety, and sanitation standards. Follow proper handling of chemicals and cleaning agents. Ensure adherence to Lost & Found procedures. Maintain safe working practices across all housekeeping operations. Inventory & Reporting Monitor stock levels of linens, cleaning supplies, and guest amenities. Assist with inventory checks and replenishment requests. Complete inspection reports, shift handovers, and daily logs accurately. Qualifications Qualifications & Experience Minimum 2–3 years’ experience in housekeeping, including supervisory experience in a luxury hotel or resort. Strong understanding of housekeeping operations and room standards. Knowledge of cleaning techniques, chemicals, and equipment. Experience with hotel PMS systems is an advantage. Good communication skills in English; additional languages are beneficial. Competencies Strong leadership and team management skills High attention to detail and quality standards Guest-centric mindset Strong organisational and time management ability Ability to work under pressure and manage multiple priorities Excellent communication and interpersonal skills Problem-solving and decision-making capability Professionalism and discretion Additional Information Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Oversee daily housekeeping operations to ensure guest rooms and public areas meet luxury cleanliness and presentation standards. Lead and coach room attendants while managing schedules, inspections, and guest requests.