Housekeeping Supervisor at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Focused Personality, Interpersonal Skills, Problem Solving, Leadership, Supervision, Attention to Detail, Time Management, Communication, Health and Safety Compliance, Guest Relations, Training, Room Inspection, Equipment Maintenance, Report Writing, Team Briefing, Guest Supply Management

Industry

Hospitality

Description

Company Description SOFITEL DUBAI THE OBELISK Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! Job Description KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures Supervise public areas Ensure that guest supplies are replenished Ensure guests’ requests are promptly and courteously met Report damage or malfunction in hotel rooms using P.M.S system Maintain equipment in proper state of cleanliness and repair Maintain a section floor report Conduct daily briefings with staff at floor level Conduct regular room checklists Report unusual behavior/activities on floors to Assistant Housekeeping Manager Record room status in allocated section accurately Comply with hotel’s health, safety and hygiene policies Attend meetings and training sessions as required Fully understand the difference in guest levels (VIP) and in room categories Qualifications Service focused personality is essential Previous experience in a similar leadership role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example

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Responsibilities

The Housekeeping Supervisor will manage and supervise the housekeeping staff to ensure cleanliness and maintenance of guest rooms and public areas. They will also handle guest requests and report any issues to the Assistant Housekeeping Manager.