Housekeeping Supervisor - Aloft Raleigh | Raleigh, NC at TBC Hotels

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Oversight, Training, Coaching, Motivation, Hiring, Performance Feedback, Quality Assurance, Inventory Management, Communication, Interpersonal Skills, Detail-Oriented, Problem Solving, Guest Focus, Computer Skills

Industry

Hospitality

Description

Description Located on Hillsborough Street directly across from North Carolina State University’s iconic Memorial Bell Tower, the Aloft Raleigh captures the energy, vibrancy, and spirit of the city it calls home. With its bold design, modern guest rooms, and lively WXYZ Bar, the Aloft Raleigh offers an experience that is anything but ordinary. Consistently ranked among the top 5% of Aloft Hotels worldwide for guest satisfaction, our 135-room hotel sits just minutes from Downtown Raleigh, Raleigh-Durham International Airport, and the city’s most exciting destinations. We are currently seeking a Housekeeping Supervisor who takes pride in excellence and leads by example. This individual will play a key role in ensuring our hotel remains clean, welcoming, and ready to deliver exceptional guest experiences every day. Requirements What You Will Do Leadership & Team Oversight Supervise and support housekeeping team members, including room attendants, public area attendants, and laundry staff Assign daily tasks and schedules, monitor productivity, and ensure completion to brand standards Train, coach, and motivate team members to perform at their best Assist with hiring, performance feedback, and corrective action when needed Foster a positive, respectful, and team-focused work environment Operations & Quality Assurance Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and maintenance standards are consistently met Ensure rooms are properly cleaned, stocked, and ready for arriving guests Coordinate closely with the Front Desk and Maintenance teams regarding room readiness and guest needs Address guest concerns promptly and professionally to ensure satisfaction Monitor inventory levels and assist with ordering housekeeping supplies Support efficient daily operations while maintaining brand and safety standards What You Bring Skills & Abilities Strong leadership skills with the ability to motivate and develop others Excellent communication and interpersonal skills Detail-oriented with a commitment to quality and cleanliness Ability to manage multiple priorities in a fast-paced environment Guest-focused mindset with a passion for hospitality Basic computer skills, including Microsoft Office and hotel systems Education & Experience 2–3 years of housekeeping experience in a hotel or similar environment required Previous supervisory experience preferred High school diploma or equivalent preferred Ability to read, write, and speak English Flexibility to work weekends and holidays as needed Why Join Aloft Raleigh & TBC Hotels? At TBC Hotels, we have owned and operated hotels across the country for more than 40 years. Our success is built on our people and our commitment to creating environments where associates and guests thrive. We believe in: Relationships. Integrity. Legacy. Entrepreneurial Spirit. Hospitality. We don’t just offer jobs, we offer opportunities to grow, lead, and make an impact. You’ll be part of a team that supports one another, takes pride in their work, and is passionate about delivering great experiences. If you’re ready to step into a leadership role and help shape the guest experience at Aloft Raleigh, we’d love to hear from you. Apply today.

Responsibilities

The Housekeeping Supervisor will lead and support the housekeeping team, assigning tasks, monitoring productivity, and ensuring all areas meet brand standards for cleanliness and maintenance. This role involves coordinating with other departments and promptly addressing guest concerns to maintain high guest satisfaction.