Are you an experienced Housekeeping Supervisor with a passion for making a difference to others and creating welcoming environments? Well look no further!
An exciting opportunity has arisen for a Housekeeping Supervisor, at our award-winning Amesbury Abbey site. The Abbey is a beautiful Grade 1 listed building, rated ‘good’ in every category with CQCand the company is one of Carehome.co.uk’s top 20 groups in the country.
People are at the very heart of our family-run Amesbury Abbey Group. Each individual makes their own valuable and unique contribution.
Our stunning locations are the backdrop for the most exceptional care and support. Our commitment to this ensures a positive and rewarding working environment.
We are seeking a dedicated Housekeeper who will be responsible for overseeing domestic, laundry, waiting and wash-up team, ensuring the home’s high standards of cleanliness and service are maintained at all times. You will lead by example, ensuring that all cleaning and waiting tasks are carried out in a prompt and efficient manner.

YOU WILL BE RESPONSIBLE FOR:

• Responsible and accountable for the staff rotas, ensuring holiday requests are managed and the home is adequately staffed at all times.
• Deploy multiskilled staff as appropriate and arrange cover for absences and/or sickness as required to ensure the home’s needs are met and maintained.
• Manage your staff’s time and attendance / holiday / rotas on the People Planner system in a timely fashion.
• Liaise with the Home Administrator and Wardens to recruit new staff, overviewing adverts, shortlisting and interviewing candidates.
• Liaise with HR as required to ensure a swift recruitment and onboarding process.
• Support new staff through their induction / probation period including the undertaking of competency assessments and completion of induction / probation associated paperwork.
• Ensure staff have the required training and training updates to do their role, liaising with the Training Manager to ensure compliance.
• Conduct regular team meetings, supervisions and annual appraisals.
• Carry out return to work interviews after employees sickness absence.
• Ensure all cleaning and laundry schedules are completed in an efficient and timely manner.
• Ensure that all cleaning stock and housekeeping products, chemicals for the wash-up and laundry are monitored maintained and, where necessary, reordered using the purchase order system and approved suppliers only.
• Ensure that only approved products are used throughout the home and that COSHH guidance sheets are readily available, signed and up-to-date, adding or removing old products as required. Ensure that all products are locked away and stored appropriately when not in use.
• Create, review and maintain a comprehensive suite of company processes for the tasks related to your department to ensure clear guides for employees are available and accessible for all on Sharepoint.
• Undertake daily walk rounds and spot checks to ensure staff are following company policy and procedure and standards are being met and maintained.
• Liaise daily with Home Manager and Facilities Manager, to ensure that any issues or concerns are logged on ASANA and dealt with in a professional, timely manner.
• Dress rooms and apartments for viewings and ensure communal areas look their best at all times.
• Ensure rooms are ready for new admissions and the appropriate equipment is in place in accordance with the resident’s preadmission assessment.
• Undertake and log on PCS an inventory of new resident’s belongings, providing photographic detail of high value items, especially jewellery, furniture and technology.
• Ensure clean linen and laundry is stored tidily and securely and old/worn items are replaced in a timely fashion.
• Ensure residents clothing is maintained with care and stored neatly and appropriately in resident’s rooms.
• Check and change moth traps quarterly, or as required.
• Undertake 6 monthly mattress audits, complete associated paperwork and be responsible and accountable for any actions arising.
• Ensure equipment used is safe and stored appropriately, report any faults to the Facilities Manager and assist with sourcing costings/quotes for repairs and/or replacements if appropriate.
• Ensure any new / old equipment is reported to the Facilities Manager to add / remove from the company asset register.
• Along with the Facilities Manager take a lead role in organising the annual Summer Lunches, Christmas Functions and other events on site, funeral teas, staff leaving drinks etc.
• Be mindful of any health and safety issues e.g. trailing flexes across corridors and wet floors. Ensure that warning signs are used and clearly visible.
• Ensure that all collected rubbish is disposed of into suitable containers in the designated areas at the end of the shift.

NO SECOND ROLE SPONSORSHIP APPROACHES PLEASE.

Job Types: Part-time, Permanent
Pay: £21,720.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Amesbury, SP4 7EX: reliably commute or plan to relocate before starting work (required)

Work Location: In person
Reference ID: AA1