ARE WE RIGHT FOR YOU?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

• We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
• We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
• We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
• You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Package Description

• Assisting in ensuring the department runs smoothly when the Head Housekeeper is absent.
• Ensuring vacant bedrooms are checked to the required standard before given back to reception.
• Ensuring serviced rooms are spot checked every day to ensure they are being serviced to the required standard.
• Ensuring new room attendants are trained on cleaning and servicing bedrooms to the required standard.
• Compiling the room attendants’ work lists and rotas in the absence of the Head Housekeeper.
• Attending training sessions as and when required.
• Reporting any maintenance needed in rooms
• Carrying out cleaning and servicing of bedrooms from time to time.
• Ensuring uniform standards are adhered to at all times
• Ensuring all guests’ requests are placed in room, i.e. robes, extra beds, cots, fridge, kettle, iron and ironing board, tea/coffee trays, fan, plus items that should already be in there.
• Checking bedspreads, curtains and all other soft furnishings for repair and stains are deal with accordingly,
• Check carpets for repair and stains and liaise with the Head Housekeepe