Housekeeping - Supervisor at Courtyard by Marriott St Joseph Benton Harbor

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Training, Cleaning Standards, Communication, Time Management, Attention to Detail, Problem Solving, Team Management, Personal Hygiene, Guest Service, Performance Management, Safety Standards, Organization, Inspection, Maintenance Reporting, Lost and Found Procedures

Industry

Hospitality

Description

POSITION SUMMARY To maintain assigned area cleaned according to standards. PREFERRED QUALIFICATION Secondary school or equivalent CORE WORK ACTIVITIES Direct, guide and manage room attendants and public area attendants to ensure all guestrooms, public areas and heart-of-house locations are maintained to the highest standard of cleanliness and tidiness for safety and comfort for all guest at all times. Alert, well informed about the Hotel and able to organize their work during peak hours rapidly by maintaining a constant standard of performance regardless of volumes of business in operations. Assist in job training, grooming standard, conduct of colleagues and ensures Housekeeping colleagues act according to Hotel rules and regulations as well as the established policies and procedures Maintains the highest standard of personal hygiene and appearance at all times by him/her and colleagues assigned to him/her. Supervise, train & retain existing and new Colleagues with a standardized method-on the job training to ensure exceptional cleaning standards are met. Attends and represents his/her colleagues at Housekeeping meetings, maintaining effective communication within the department. Ensures all colleagues assigned to him/her, starts on time, in clean uniforms, shoes and name badges, understanding they represent the Hotel. Ensure that assigned hours of work are maintained and report any misconduct immediately to the direct manager. Is responsible for proper room and/or public area attendant assignments, full accomplishment of tasks, allocation of extra duties to the number of rooms credited upon. Ensures room and public area attendants are following room cleaning priorities strictly. Ensures VIP rooms are correctly supplied, checked and released on time to Front Office. Inspects each room on his assigned floor, whether Vacant, Occupied, Check Out or Out Of Service as well as corridors, service areas and emergency staircases. Report maintenance issues within their assigned area to Housekeeping office immediately and follows up upon completion. Notifies Executive/Assistant Executive Housekeeper when damage or theft to the Hotel property has occurred, whether caused by guests or colleagues. Ensures lost & found property is handed into Housekeeping immediately without any delay. Ensures all fire staircases, services areas and fire exits remain obstruction free. Supervisors to communicate with Coordinator/supervisor in Housekeeping office and peer on room issues such as maintenance defects, cleanliness not up to standard, whereby the room is not ready to release as vacant clean/inspected. Floor Supervisor at all time to communicate directly with coordinator, Supervisor or Assistant Executive Housekeeper. Advises Assistant Executive Housekeeper/Executive Housekeeper if colleague performance is not satisfactory for coaching and performance management. Flexible to work different shifts and assumes other duties assigned by the Assistant Housekeeper from time to time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

Supervise and manage housekeeping staff to ensure cleanliness and safety in all areas of the hotel. Conduct inspections and maintain communication with the housekeeping office regarding room readiness and maintenance issues.