Dakota Hotel based in South Queensferry are seeking a reliable and hard-working individual to join our Housekeeping Team on the role of Housekeeping Supervisor.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least one years’ experience working as part of a housekeeping team.
• Have an approachable personality and be able to show a long-term commitment to the brand as a real team player.
• Confident in managing operational demand and completing departmental tasks in a timely manner.
• Fully computer literate.
• Be flexible in working the shift patterns required.
• Previous experience as a self-checker, room checker or equivalent role is desirable but not essential.
• Be able to be physically active in your role, standing for much of your shift and working at pace.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

• Be willing and able to undertake the role of room attendant, linen porter, and public area cleaner as required to meet operational needs.
• Support management in supervising and providing direction to our housekeeping team, always ensuring the highest standards of cleanliness by providing constructive feedback for improvement.
• Assist with the completion of new start training plans by delivering on-the-job training to drive standards.
• Have a hands-on approach to all responsibilities and areas of the department. Run shifts where you are the most senior in charge, carrying out the opening and closing tasks for the department.
• To have a comprehensive knowledge of Shiji Enterprise Platform and the Housekeeping module for attendant assignments, placing rooms OOO/OOS, and updating housekeeping status.
• Support management in completing tasks such as completing stock takes and compliance conversations.
• Be flexible in your working hours enabling you to attend the weekly Operations Meeting once a month and the Profit and Loss review once a quarter.
• To have a comprehensive knowledge of our bedroom offerings ensuring standards are in line with those always outlined in our operating procedures.
• Be willing and able to undertake the role of room attendant, linen porter, and public area cleaner as required to meet operational needs.