THE CORE SKILLS AND EXPERIENCE REQUIRED TO SUCCEED

• An eagle eye for detail;
• Previous hotel housekeeping experience, ideally as a Housekeeping Supervisor or a Housekeeping Attendant;
• A commitment to delivering high levels of guest service and cleanliness;
• A positive attitude and a passion for hospitality;
• Ability to remain calm during difficult situations or in a very busy environment;
• Ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results;
• Proven track record of achieving outstanding levels of personal and departmental targets in order to meet and exceed expectations whilst delivering outstanding attention to detail and precision;
• Excellent communication skills, the ability to communicate verbally and in writing;
• To be an enthusiastic team player with a flexible approach.
  You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
  Having these core skills will put you one step further to joining Axiom Hospitality and the Hilton Cardiff

We are looking for someone that holds and enjoys maintaining high standards, with keen attention to detail. Applicants must be willing and capable to support with the accountability and ownership of the housekeeping operation.

Responsibilities of a Housekeeping Supervisor will include but are not limited to:

• Implementation of the housekeeping and company brand standards;
• Taking the lead in ensuring our guests receive the best experience;
• Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular daily checks;
• Get actively involved in the team’s development;
• Work closely with other teams (Front Office, Maintenance and F&B);
• Demonstrate a proactive approach in seeking feedback and evaluating service levels;
• Implementing and developing strategies to improve where necessary.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.