Housekeeping Supervisor at HIND Management

Kaikōura, Canterbury, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

24.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Communication, Problem Solving, Observation, Interpersonal Skills, Organizational Skills, Training, Motivation, Sanitation Regulations, Cleaning, Maintenance, Time Management, Customer Service, Compliance, Physical Stamina, Leadership

Industry

Hospitality

Description

About The Role - Te mahi We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for cleanliness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. You should be a skilled communicator with excellent problem solving, observation, and interpersonal skills. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied. This is a Fixed term role of 20 hours per week minimum, based at Sudima Kaikōura and the rate is $24.00 per hour. Weekend availability is essential. Responsibilities: Train housekeepers on cleaning and maintenance tasks. Oversee staff on a daily basis. Schedule shifts and arrange for replacements in cases of absence. Establish and educate staff on cleanliness, productivity, tidiness and hygiene standards. Motivate team members and resolve any issues that occur on the job. Respond to customer complaints and special requests. Ensure compliance with safety and sanitation policies in all areas. Assisting the room attendants when required. Prepare all the rooms that need to be serviced for the room attendants. Guide room attendants to set up equipment and trolleys according to procedures in the Housekeeping Manual. Identify and access rooms for servicing according to procedure. Clean equipment and rooms according to guest standards. Check, replenish or replace room supplies and compendium materials in accordance with Housekeeping Manual. Log in all maintenance issues to the system, reported by the room attendant or found by me. Store equipment and chemicals in accordance with procedures in the Housekeeping Manual. Prepare an End Of Day report at the end of the day to send to other departments. About you | Ko koe tēnei Work experience as a Housekeeping Supervisor or similar role. Hands-on experience with cleaning and maintenance tasks for large organizations. Excellent organizational and team management skills. Stamina to handle the physical demands of the job. Proven ability in leading a team. Assist with training and developing the team to achieve company standards. A high level of organisation, time management and problem-solving skills. e kura te tangata - We are all valued As an employer of choice, we offer great employee benefits like life insurance, outstanding health and wellbeing programmes and discounts on hotels, restaurants, bars and spas across our network - not just for you, but in some cases your friends and family too! Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Wellbeing programme including Health insurance discounts Excellent reward & recognition events Long service and anniversary gifts and benefits Staff, family and friends rates within our network of hotels Paid training and individual Employee Development Plans Training towards NZQA qualifications and our very own online digital learning platform Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. Nau mai, haere mai, tauti mai! Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self. E manawanui ana tātou - We care Ka mahi tahi tātou - We work together Ka whai tātou i te tika - We do the right thing

Responsibilities

The Housekeeping Supervisor will lead the team of room attendants, ensuring excellent customer service and cleanliness in all areas. Responsibilities include organizing shifts, training staff, and responding to customer complaints.