The Housekeeping Supervisor oversees and coordinates the daily cleaning operations of the hotel, ensuring all guest rooms and public areas meet cleanliness and quality standards.

Responsibilities

• Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.
• Post room occupancy records.
• Adjust guests’ complaints regarding housekeeping service or equipment.
• Write requisitions for room supplies and furniture renovation or replacements.
• Examine carpets, drapes and furniture for stains, damage, or wear.
• Check and count linens and supplies.
• Aid in budget control through supervision of employees’ use of linen, supplies and equipment.
• Record inspection results and notify cleaning personnel of inadequacies.
• Communicate with other hotel departments regarding problems which need their attention.
• Ensure key control policies.
• Take the initiative to greet guests in a friendly and warm manner
• Other duties as assigned by the leader

Education and Experience

• High school diploma preferred.
• At least 2-3 years of housekeeping experience required

• Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties.
• Post room occupancy records.
• Adjust guests’ complaints regarding housekeeping service or equipment.
• Write requisitions for room supplies and furniture renovation or replacements.
• Examine carpets, drapes and furniture for stains, damage, or wear.
• Check and count linens and supplies.
• Aid in budget control through supervision of employees’ use of linen, supplies and equipment.
• Record inspection results and notify cleaning personnel of inadequacies.
• Communicate with other hotel departments regarding problems which need their attention.
• Ensure key control policies.
• Take the initiative to greet guests in a friendly and warm manner
• Other duties as assigned by the leade