ABOUT INFINITY HOSPITALITY

Infinity Hospitality is a leading provider of premium outsourced housekeeping and accommodation services to hotels, resorts, and serviced apartments across the country. Known for our commitment to excellence and a high standard of customer service, we pride ourselves on creating clean, safe, and welcoming environments for our clients and their guests.

POSITION SUMMARY

We are currently seeking a reliable and detail-oriented Housekeeping Supervisor to join our growing team. In this role, you will be responsible for supervising daily housekeeping operations, ensuring service standards are met, and providing hands-on support and leadership to the housekeeping team.

REQUIREMENTS

• Previous experience in a housekeeping role, with at least 1 year in a supervisory capacity
• Excellent attention to detail and organizational skills
• Strong communication and leadership abilities
• Ability to work under pressure and manage multiple priorities
• Flexible availability, including weekends and public holidays
• Understanding of cleaning chemicals, equipment, and safety procedures
• Hospitality qualification or equivalent experience highly regarded
• Working rights in Australia

• Supervise and coordinate the activities of room attendants and public area cleaners
• Conduct routine inspections of guest rooms and common areas to ensure standards are maintained
• Provide on-the-job training and mentoring to new and existing team members
• Assist with scheduling and rostering staff to meet operational requirements
• Monitor stock levels and report supply needs to management
• Ensure compliance with workplace health and safety and infection control protocols
• Respond promptly to guest requests and resolve any housekeeping-related issues
• Maintain accurate records of cleaning assignments, attendance, and maintenance needs
• Lead by example by maintaining a high standard of personal hygiene and grooming