Housekeeping Supervisor
Location: Solihull B94
Salary: £12.50 per hour
Benefits: Profit share, staff discount, company pension
Contract: Full-time, Permanent
About Us
A prestigious 27-bedroom country lodge, renowned for hosting large weddings and events. Our venue combines luxury, charm, and exceptional service. We are seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team and maintain our high standards of cleanliness and guest satisfaction.
Role Overview
As the Housekeeping Supervisor, you will oversee the housekeeping operations for our 27-bedroom lodge and extensive wedding venue facilities. You will lead a team of housekeepers, ensuring all rooms, event spaces, and public areas are immaculate and ready for guests. This is a hands-on role requiring strong leadership, attention to detail, and a passion for delivering outstanding guest experiences.

Key Responsibilities

• Supervise and train a team of housekeepers, ensuring high standards of cleanliness and presentation.
• Coordinate daily cleaning schedules for guest rooms, event spaces, and public areas.
• Conduct regular inspections to ensure all areas meet quality and hygiene standards.
• Manage inventory of cleaning supplies and linens, ensuring stock levels are maintained.
• Liaise with other departments to ensure seamless guest experiences, especially during large weddings and events.
• Handle guest requests and resolve issues promptly and professionally.
• Maintain health and safety standards in line with company policies.

Requirements

• Previous experience in housekeeping, with at least 1-2 years in a supervisory role.
• Strong leadership and team management skills.
• Excellent attention to detail and a commitment to maintaining high standards.
• Ability to work under pressure, particularly during busy event periods.
• Good communication and interpersonal skills.
• Flexibility to work weekends, evenings, and holidays as required.
• Knowledge of health and safety regulations (desirable).

What We Offer

• Competitive Pay: £12.50 per hour.
• Profit Share: Share in the success of our business.
• Staff Discount: Enjoy discounts on lodge services and amenities.
• Company Pension: Secure your future with our pension scheme.
• Supportive Environment: Work in a friendly, team-oriented setting with opportunities for growth.

How to Apply
To apply, please send your CV and a cover letter to accounts@lchrecruitment.co.uk. Join our team and help create unforgettable experiences for our guests!
We are an equal opportunities employer and welcome applications from all suitably qualified individuals.
Job Type: Full-time
Pay: £12.50 per hour
Expected hours: No less than 40 per week
Work Location: In perso

• Supervise and train a team of housekeepers, ensuring high standards of cleanliness and presentation.
• Coordinate daily cleaning schedules for guest rooms, event spaces, and public areas.
• Conduct regular inspections to ensure all areas meet quality and hygiene standards.
• Manage inventory of cleaning supplies and linens, ensuring stock levels are maintained.
• Liaise with other departments to ensure seamless guest experiences, especially during large weddings and events.
• Handle guest requests and resolve issues promptly and professionally.
• Maintain health and safety standards in line with company policies