Housekeeping Supervisor at Lotus Hospitality Management

, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

15.0

Posted On

24 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Staff Training, Quality Inspection, Time Management, Communication, Guest Service, OSHA Compliance, Scheduling, Conflict Resolution, Attention To Detail, Basic Computer Skills, Inventory Management

Industry

Hospitality

Description

Housekeeping Supervisor Position Summary The Housekeeping Supervisor supports the Housekeeping Manager in ensuring all guest rooms, public areas, and back‑of‑house spaces meet brand standards for cleanliness, safety, and presentation. This role oversees daily room assignments, inspects completed work, trains team members, and helps maintain an efficient, guest‑focused housekeeping operation. Key Responsibilities Daily Operations Assign daily room boards and ensure accurate distribution to Room Attendants. Monitor board progress throughout the day and adjust assignments as needed to meet check‑in deadlines. Conduct detailed inspections of guest rooms, hallways, and public areas for cleanliness, maintenance issues, and brand compliance. Support laundry operations as needed to maintain linen and terry availability. Ensure carts, closets, and storage areas are clean, organized, and stocked. Team Leadership & Training Train new Room Attendants on cleaning procedures, safety, chemical use, and brand standards. Provide ongoing coaching, feedback, and corrective action documentation when required. Model professional conduct, teamwork, and service standards. Assist with scheduling, attendance tracking, and ensuring adequate staffing levels. Quality & Compliance Uphold all brand cleanliness standards (Hilton, Choice, Marriott, etc., depending on property). Ensure compliance with OSHA, chemical safety, PPE requirements, and Lotus Hospitality policies. Report maintenance issues promptly and follow up to ensure completion. Maintain accurate records of inspections, lost & found, and supply usage. Guest Service Respond to guest requests, concerns, and service recovery needs with urgency and professionalism. Coordinate with Front Desk to prioritize rooms for early arrivals, VIPs, and stayovers. Support a clean, welcoming environment that enhances guest satisfaction scores. Required Skills & Qualifications Previous housekeeping or hospitality experience required; supervisory experience preferred. Strong attention to detail and ability to uphold brand standards. Ability to lead, motivate, and coach a diverse team. Strong communication and time‑management skills. Ability to lift up to 30 lbs., stand/walk for extended periods, and work in a fast‑paced environment. Basic computer skills for room boards, inspection tools, and communication platforms. Work Environment Weekends and holidays required based on occupancy. Frequent interaction with guests, Front Desk, Maintenance, and Management. Exposure to cleaning chemicals, equipment, and physical tasks.

Responsibilities

Oversees daily housekeeping operations, including room assignments and detailed inspections to ensure brand cleanliness standards are met. Leads and trains the housekeeping team while coordinating with other departments to prioritize guest needs.