Housekeeping Supervisor (Saudi National) at Accor

Makkah Al Mukarramah, Makkah Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping supervision, Team leadership, Guest relations, Communication skills, Organizational skills, Problem solving, Attention to detail, Property management systems, Micros-fidelio, Sanitation standards, Safety compliance, Training skills, Conflict resolution, Time management

Industry

Hospitality

Description

Company Description Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka’aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. Job Description Summary of Responsibilities: Consistently offer professional, friendly and engaging service Lead and supervise the day-to-day operation of the department to ensure service standards are followed Handle Guest concerns and react quickly, logging and notifying the proper areas Actively participate in daily briefing, daily warm up and department meetings Ensure Room Attendants are informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned Qualifications Qualifications: Proficient in English (verbal & written) essential High school diploma or equivalent preferred Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment Proven training skills Experience with Hotel Property Management System, Micros-Fidelio desirable Proactive with a meticulous eye for detail Strong organizational, supervisory and communication skills Able to convey information and ideas clearly Ability to evaluate and select among alternative courses of action quickly and accurately Work well in stressful, high-pressure situations Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Physical Aspects of Position (include but are not limited to): Constant standing and walking throughout shift Occasional lifting and carrying up to 30 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Lead and supervise daily housekeeping operations to ensure high service standards are maintained. Handle guest concerns promptly and coordinate with room attendants to prioritize daily tasks.