Housekeeping Supervisor at SINGAPORE MARRIOTT TANG PLAZA HOTEL

, Balearic Islands, Spain -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Standards Inspection, Room Status Verification, Discrepancy Resolution, Interdepartmental Coordination, Staff Management, Hiring, Training, Scheduling, Evaluation, Counseling, Coaching, Safety Procedures Adherence, Guest Service, Professional Appearance, Teamwork, Communication

Industry

Hospitality

Description

ABOUT THE PROPERTY W Ibiza luxury beach hotel strikes a pose on the palm-fringed, sand-drenched beachfront of Santa Eulalia. Located on the east coast, only a 20 minutes' drive to Ibiza Town, it's Ibiza’s third largest town offering a unique blend of relaxed island living and cosmopolitan energy. As one of the most luxurious hotels in Ibiza, this is an exclusive boho-chic hotel by the sea with a distinctive design inspired by the essence and hippy heritage of the island. Crafted to channel energy toward the horizon, the Mediterranean spirit is infused into each of the 154 rooms and suites. Culinary excellence takes center stage with Yellow Fish Restaurant showcasing the finest local flavors and STEPS serving award-winning gourmet pizza. Signature dining venues, including W Lounge and Wet Deck, further elevate the gastronomic experience with a selection of international cuisine. Two spacious and light-filled meeting rooms are available, in addition to wellness facilities such as Away® Spa, the FIT® fitness center, and GLOW, an exclusive adults-only pool with 360º rooftop views. Enhancing the guest experience, Whatever/Whenever® service ensures that every request is met with seamless efficiency. ABOUT THE BRAND W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. POSITION SUMMARY * Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. * Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. * Assist Housekeeping management in managing daily activities. * Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. * Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. * Communicate issues to next shift. Complete required paperwork. * Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. * Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. * Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. * Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The supervisor is responsible for inspecting cleaned areas like guest rooms and public spaces to ensure quality standards are met, while also managing daily activities and room status updates. This role involves acting as a liaison between Housekeeping, Engineering, Front Office, and Laundry departments to coordinate efforts and resolve discrepancies.