Housekeeping Supervisor - Six Senses Con Dao at IHG Career

, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Supervision, English Communication, MS Office, Opera, Micros, Cleaning Procedures, Chemical Safety, Staff Training, Inventory Management, Scheduling, Guest Relations, Quality Inspection, Manpower Planning, Health and Safety Compliance, Attention to Detail, Leadership

Industry

Hospitality

Description

Vision & Brand Commitment As Housekeeping Supervisor, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Guided by our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, playfulness, and pioneering wellness, I am committed to delivering exceptional guest journeys while developing hosts to become the very best versions of themselves. Sustainability Commitment Sustainability remains at the core of Six Senses operations. I will ensure compliance with all environmental and social responsibility directives, including waste reduction, elimination of single-use plastics, responsible sourcing, and adherence to Sustainability Guidelines. Out of the Ordinary Experiences I will deliver “Out of the Ordinary” experiences that inspire, delight, and create meaningful stories. By blending innovation, surprise, authenticity, and thoughtful details, every guest interaction will be transformed into a memorable wellness journey. Key responsibilities include: * Supervise daily housekeeping operations, ensuring host punctuality, proper grooming, and uniform standards. * Assign daily tasks, coordinate villa blocking for maintenance, and support planning and execution of housekeeping activities. * Conduct daily inspections of guest villas, public areas, and back-of-house to ensure cleanliness and service quality. * Ensure compliance with equipment handling, storage, chemical safety, and service standards. * Handle guest requests and complaints professionally, ensuring privacy and personalized service. * Coordinate closely with Engineering and other departments to resolve maintenance issues promptly. * Manage lost & found, key control, linen, and supply inventories. * Ensure equipment and supplies are available, properly stored, and well maintained. * Prepare team schedules, rosters, and support manpower planning. * Assist in staff training, onboarding, performance reviews, and continuous improvement. * Report safety hazards and ensure compliance with health, safety, and hygiene standards. * Support daily operations and cover for supervisors when required. Responsible Business & Compliance All operations will be conducted ethically, transparently, and in compliance with local laws and company policies. I will ensure a safe and secure environment for guests, hosts, and assets while maintaining positive relationships with local communities and stakeholders. Skills & Experience The role requires: * Three years or above in a housekeeping position in an international hotel chain. * Confident in English communication; Written and spoken English competency desired. * Intermediate to Advanced MS Office. * Knowledge of Opera, Micros is advantage. * Knowledge of cleaning procedures, chemicals and surfaces. * Understanding of scheduling working and organization. * Ability to train and supervise staff and communicate well with management and guests. * Willingness to learn new skills and work hard. * A sharp mind/ attention to detail to ensure that the vast areas assigned to him is well taken care of at all times. I maintain a thorough understanding of Six Senses brand standards, operational guidelines, and service philosophy. Who we are Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness. Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them. You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities

Supervise daily housekeeping operations, including staff management, villa inspections, and coordination with the engineering department. Ensure strict adherence to brand standards, sustainability guidelines, and high-quality service for guest experiences.