Housekeeping Supervisor at Sparkling Hill Resort
Vernon, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

21.0

Posted On

28 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, English

Industry

Hospitality

Description

Join us at Sparkling Hill Resort! We are looking for a positive, energetic individual to join our Housekeeping leadership team. The ideal candidate will be a strong leader with impeccable attention to detail, communication skills and efficiency. Take the next step in your hospitality career and join a world-renowned wellness resort in the beautiful Okanagan.
Housekeeping Supervisors are responsible for all day-to-day operations of the housekeeping and laundry departments. Supervisors must ensure Sparkling Hill cleanliness standards are met in all guest rooms, public areas and meeting spaces.

REQUIREMENTS:

  • Housekeeping experience required
  • Approachable, positive attitude, self-starter, team player, work under pressure and meet deadlines, lead by example.
  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Ability to work under pressure and in a demanding, fast-paced environment and meet deadlines
  • Must be able to speak and read English
  • Excellent organizational, time management and analytical and problem-solving skills.
  • Ability to work flexible hours including days, evenings, weekends and holidays.

QUALIFIED APPLICANTS MAY SUBMIT A DETAILED RESUME AND COVER LETTER TO MS. MEGAN BENDER, HOUSEKEEPING MANAGER. ONLY CANDIDATES SELECTED FOR AN INTERVIEW WILL BE CONTACTED.

Job Types: Full-time, Permanent
Pay: From $21.00 per hour

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Vernon, BC: reliably commute or plan to relocate before starting work (required)

Experience:

  • housekeeping: 1 year (preferred)

Work Location: In perso

Responsibilities
  • Training new employees according to Sparkling Hill standards.
  • Developing and coaching a diverse team of housekeepers.
  • Overseeing/assisting in the inventory, storage and control of housekeeping items.
  • Ensuring that all lost and found articles are stored properly and correctly logged.
  • Ensuring that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspecting guest rooms, public areas, and employee areas and holding team members accountable for corrective action.
  • Hands on cleaning in multiple areas and laundry tasks when necessary
  • Maintaining a high level of customer satisfaction by interacting and responding positively with guests and taking immediate actions to resolve problems.
  • Ensuring that the yearly cleaning projects are completed (deep cleaning).
  • Ensure all Work Safe and WHIMS and safety standards are maintained
  • Provide orientation, feedback and recognition to all colleagues
  • Opening and closing of the department, prepare room attendants daily assignment
  • Reporting all maintenance issues
  • Other duties as directed
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