Housekeeping Supervisor | State College Townplace Suites at SHANER

Ferguson Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Supervision, Training, Guest Satisfaction, Cleaning Techniques, Chemical Handling, Communication, Problem Solving, Sanitation, Organization, Team Development, Operational Procedures, Flexibility, Laundry, Service Management, Hospitality

Industry

Hospitality

Description

* Be available to work a flexible schedule, including weekends, holidays, and varied shifts. * Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. * Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well. * Handle guest complaints ensuring guest satisfaction. * Train and develop team members and ensure all required training is complete according to standards. * Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. * Assist staff with their job functions to ensure optimum service to guests. * Monitor and maintain cleanliness, sanitation, and organization of assigned areas. * Performs housekeeping, laundry, and houseperson functions whenever necessary. * Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications * Prior housekeeping experience in the hospitality industry; supervisory experience a plus. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. * High school graduate or equivalent, some college preferred. * Bilingual English/Spanish a plus. * Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! Shaner Hotels has an amazing opportunity with State College's newest addition, State College TownePlace Suites by Marriott. This 89-room all Suite accommodations is located just minutes down the road from the State College Regional Airport, and the Nittany Valley Sports Centre. Each suite will feature fully equipped kitchens, modern workspaces, and comfortable living spaces. Located in the heart of Happy Valley, if you are looking to jump-start your hospitality career, Shaner Hotels is the place to be.

Responsibilities

The Housekeeping Supervisor is responsible for ensuring compliance with daily operational procedures and maintaining high service quality in the housekeeping department. They will also handle guest complaints, train team members, and assist staff with their job functions.