Housekeeping Supervisor | Talent Day October 27th at Madeline Hotel and Residences Auberge Resorts Collection

Florence, Tuscany, Italy -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organizational Skills, Leadership, Interpersonal Skills, Guest Service, Communication, Team Management, Problem Solving

Industry

Hospitality

Description

Company Description TALENT DAY - OCTOBER 27TH 2025 Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow. Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit. For more information: https://auberge.com/collegio-alla-querce/ Job Description At Auberge Collection, we believe that pristine environments and meticulous attention to detail are fundamental to delivering a luxury guest experience. As a Housekeeping Supervisor, you will lead and inspire the housekeeping team, ensuring that every guest room and public area reflects the highest standards of comfort, cleanliness, and hospitality. Your leadership, precision, and commitment to excellence will create an environment where both guests and team members thrive. Please note that this is not an exhaustive list of everything that needs to be done! Within our team, our people always find new ways to look after the property, guests, and colleagues. Within this, the key responsibilities for this position are: Leadership & Team Management Lead, supervise, and motivate the housekeeping team, providing guidance, training, and ongoing support. Create work schedules, assign tasks, and ensure the equitable distribution of workload among housekeeping staff. Foster a culture of excellence, teamwork, and attention to detail throughout the department. Room & Public Area Standards Inspect guest rooms and public areas to ensure they meet established cleanliness and maintenance standards. Promptly address any issues, discrepancies, or maintenance concerns to maintain a flawless guest environment. Supplies & Equipment Management Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary. Ensure proper use, storage, and maintenance of all equipment and cleaning materials. Guest Service & Communication Address guest requests, concerns, and inquiries related to housekeeping with professionalism and efficiency. Maintain a positive and proactive approach to guest service, ensuring every interaction contributes to an exceptional experience. This role is an invitation to lead with precision and care. As a Housekeeping Supervisor, you will shape the environment in which our guests feel welcomed, comfortable, and cared for, while inspiring your team to achieve excellence in every detail. Qualifications Experience Minimum of two years of experience in housekeeping, with a proven track record of managing or supervising staff preferred. Prior experience in a luxury hotel or high-end hospitality environment is highly desirable. Skills & Competencies Exceptional attention to detail, organizational skills, and commitment to delivering an outstanding guest experience. Strong leadership and interpersonal skills, with the ability to motivate and guide a team while maintaining high standards of service. Ability to communicate effectively in English, both spoken and written. Availability Ability to work a flexible schedule, including weekends and holidays, in accordance with departmental needs. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

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Responsibilities

As a Housekeeping Supervisor, you will lead and inspire the housekeeping team, ensuring that every guest room and public area reflects the highest standards of comfort, cleanliness, and hospitality. Your leadership and commitment to excellence will create an environment where both guests and team members thrive.