Housekeeping Supervisor (Team Lead) at Kitchen Kettle Foods

Leacock Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

18.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Communication Skills, Teamwork, Guest Focus, Problem Solving, Organizational Skills, Coachability, Computer Skills, Adaptability, Confidentiality

Industry

Food and Beverage Manufacturing

Description

HOUSEKEEPING TEAM LEAD The Inn & Suites at Kitchen Kettle Village Intercourse, Pa | $18/hour + on call pay | Full-time Join our lodging team and help us create sparkling-clean, welcoming spaces for our guests at The Inns at Kitchen Kettle Village. * This role is part of our lodging on-call schedule, which includes taking after-hours phone calls on assigned days and occasionally being the on-property contact overnight. * Team members must have reliable transportation and be willing to work these on-call shifts; living nearby is strongly preferred. * Sunday shifts may be scheduled on an as-needed basis. Vision: Spreading Happiness Mission: Creating Exceptional Experiences and Lasting Memories Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me Perks & Benefits * Family-owned and operated since 1954 * Non-traditional retail and food service hours - Closed evenings and Sundays * Medical, Dental, Vision * Penn Medicine HealthWorks * Penn Medicine HealthWorks * 401(k) * Paid Time Off * Wellness programs * Scheduling flexibility for work/life balance * 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops * Learning and development opportunities What You’ll Do * Lead the daily cleaning plan based on departures, arrivals, and guest requests. * Clean and reset guest rooms and common areas so every room looks brand new for arrival. * Launder, dry, and fold guest room linens; support other departments’ laundry as needed. * Operate laundry equipment, monitor for maintenance needs, and report issues promptly. * Maintain and organize housekeeping supply closets; restock room amenities and cleaning supplies. * Ensure proper use and storage of cleaning materials and equipment. * Assist with preventative maintenance work and minor repairs related to the Inn. * Support and help train housekeeping team members to maintain high quality standards. * Communicate room status and special requests with the Front Desk and Lodging Coach. * Participate in the lodging on-call, after-hours schedule (5:00 pm–8:30 am, as assigned). * All other related duties as required or assigned What You Bring * Previous cleaning/housekeeping experience: hospitality experience a plus * Strong attention to detail and high standards for cleanliness. * Team mindset with solid communication skills, written and verbal. * Comfort working with guests and assisting with requests during their stay. * Ability to work indoors and outdoors, use cleaning chemicals, and safely operate a golf cart. * High level of confidentiality and ethical conduct * Communication / Guest Focus * Problem solving skills * Diversity and Inclusion * Customer service driven * Attention to detail * Strong organizational skills and Coachability * Computer skills * Ability to adapt to a changing environment For a complete description of this position, please review the attached full job description. The attachment includes detailed information about the essential functions, competencies, work environment, physical demands, position type, expected hours of work, and other job-related details. This role is part of our lodging on-call schedule, which includes taking after-hours phone calls on assigned days and occasionally being the on-property contact overnight. Team members must have reliable transportation and be willing to work these on-call shifts; living nearby is strongly preferred. Sunday shifts may be scheduled on an as-needed basis.

Responsibilities

The supervisor will lead the daily cleaning plan, ensuring guest rooms and common areas are cleaned and reset to high standards, while also managing laundry operations and supplies organization. This role includes supporting and training team members, communicating room status, and participating in an on-call schedule for after-hours support.