Housekeeping Supervisor at Villa Group

Sun Island, , Maldives -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Journey Management, Supervision, Service Standards, Guest Concern Handling, Team Leadership, Training, Coaching, Duty Assignment, Attendance Tracking, Maintenance Coordination, Stock Management, Reporting, Interpersonal Skills, Problem Solving, Leading by Example, Service Focus

Industry

Hospitality

Description

Company Description Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences. Job Description As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure. Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Ensure Team Members are informed daily about priorities to personalize service Training and coaching line level colleagues Inspect and assign duties to office assistants, Daily Morning brief with all the relevant information. Check the attendance; follow up on maintenance complaints sent to the concerned department. Get Mini bar, and Consumption items from main store to Housekeeping and distribute to the units. Maintain the Mini Bar and consumption stock, maintain the mini bar bills and office bills Keep updating all the reports which come from the units, inform all necessary information to the units. Check all the reports daily and inform the concern person Report to the Executive Housekeeper on any changes of normal procedures or emergencies. Cooperate with other departments to make smoother operations Update all the necessary information’s about the hotel and new procedures to follow. Make daily work report Promotes good team work among the Team Members and management. Qualifications Service focused personality is essential Previous experience in a similar leadership role is an asset Strong interpersonal and problem solving abilities and the ability to lead by example Additional Information Serve with Humility | Radiate Optimism | Rely on Our Family Location: Villa Park, Sun Island, Nalaguraidhoo, South Ari Atoll Department: Housekeeping

Responsibilities

The Housekeeping Supervisor will lead and oversee the daily operations of the department, ensuring all service standards are met through friendly and engaging service delivery. This role involves managing team members, handling guest concerns promptly, and ensuring accurate tracking and reporting of all departmental activities.