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Housekeeping Team Leader - Holiday Inn Express Bengaluru Yeshwanthpur at IHG Career

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Attention To Detail, Quality Focus, Communication, Guest Handling, Time Management, Multitasking, Housekeeping Operations, Brand Standards

Industry

Hospitality

Description

KEY RESPONSIBILITIES 1. TEAM SUPERVISION * Supervise and guide Room Attendants and Housemen on daily tasks * Allocate rooms and public area duties as per occupancy * Ensure proper grooming, discipline, and punctuality of the team 2. ROOM INSPECTION * Inspect guest rooms after cleaning to ensure brand standards are met * Ensure rooms are ready before guest check-in time * Maintain consistency in cleanliness, hygiene, and presentation 3. GUEST SERVICE * Handle guest requests, complaints, and special requirements promptly * Ensure quick turnaround of rooms for arrivals and departures * Coordinate with Front Office for room status updates 4. OPERATIONAL COORDINATION * Work closely with Maintenance for repairs and upkeep * Coordinate with Laundry for linen availability * Ensure availability of cleaning supplies and guest amenities 5. INVENTORY & CONTROL * Monitor usage of linen, chemicals, and guest supplies * Report shortages, damages, or losses * Ensure proper storage and handling of housekeeping materials 6. TRAINING & DEVELOPMENT * Train new staff on cleaning procedures and brand standards * Conduct on-the-job training and refreshers * Motivate team members to improve performance 7. HYGIENE & SAFETY * Ensure compliance with health, hygiene, and safety standards * Follow SOPs for chemical usage and equipment handling * Report any hazards or incidents immediately -------------------------------------------------------------------------------- KEY SKILLS & COMPETENCIES * Strong leadership and team management skills * Attention to detail and quality focus * Good communication and guest handling skills * Time management and multitasking ability * Basic knowledge of housekeeping operations and standards

Responsibilities

The Housekeeping Team Leader is responsible for supervising Room Attendants and Housemen, allocating daily tasks, and ensuring team discipline and punctuality. This role also involves inspecting guest rooms to guarantee adherence to brand standards before guest check-in.