An exciting opportunity has arisen for someone to join the Crocodile Hunter Lodge team as the ‘Housekeeping Team Leader’!
Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and equal employment opportunities for women, people with disabilities and all cultural backgrounds.
As a Housekeeping Team Leader, your position is instrumental to the success of the Crocodile Hunter Lodge. You will provide a world class experience to guests through your attention to detail and willingness to exceed guest expectations. You will be responsible for the cleanliness and upkeep of all areas of the Lodge including, but not limited to, Lodge Reception, Cabins, Warrior Restaurant and poolside areas, all toilet facilities and the Ironbark Paddock events facility. As Housekeeping Team Leader your primary responsibility is to ensure all Housekeeping staff are following policies and procedures, and the operational requirements of the department are being met.
To be successful in this role, you must be reliable, enthusiastic and have a passion for outdoors and Australian Wildlife. This position offers you the opportunity to work in a truly unique location and in an exceptional team environment. You will have a demonstrated ability to lead a small and hard working team, have great communication and work collaboratively with the Lodge Manager and Lodge Supervisor.

• Supervising all staff within the Housekeeping team.
• Cleaning and supervising the servicing of guest cabins; including bathrooms, kitchens and floors.
• Cleaning reception and restaurant areas to maintain the Crocodile Hunter Lodge’s high standards.
• Ensure all Cabins are fully stocked with guest amenities.
• Ensure linen par levels are met and accurate at all times.
• Report maintenance, incident and safety issues in a timely manner.
• Report any lost property by following the appropriate processes.
• Ensure all housekeeping equipment is maintained, used and stored correctly.
• Using appropriate chemicals for cleaning purposes and ensuring safe work practices are followed.
• Ensure all WHS policies and procedures are followed.
• Maintain a high level of communication within the housekeeping team and management.
• Ensure all procedure checklists are completed correctly.
• Assist in the creation of Housekeeping staff rosters.
• Assist in the stocktake and ordering of cleaning products and equipment.
• Be responsible for the ordering of linen from linen hire companies.
• Ensure the cleaning of inhouse items such as pool towels and robes is kept to a high standard.
• Create and adhere to a regular maintenance schedule.
• Ensure the cleanliness and upkeep of the housekeeping cabin.