Job Ref: HC22324
Branch: HILTON LONDON METROPOLE - 2466
Location: HILTON LONDON METROPOLE - 2466, London (West)
Salary/Benefits: £15p/h, Recognition, Incentives and Awards
Contract type: Permanent
Hours: Full Time
Posted date: 22/08/2025
Closing date: 24/09/2025
Description

JOB DESCRIPTION

We are seeking a motivated and experienced Housekeeping Trainer Manager to join our dynamic team! The ideal candidate will play a crucial role in enhancing our housekeeping operations and setting the standard for cleanliness and organisation within our facility. As a Housekeeping Trainer Manager, you will develop and implement training programs that empower our housekeeping staff with the necessary skills and knowledge to ensure exceptional service. You will collaborate closely with the housekeeping management team to identify training needs, design instructional materials, and deliver engaging training sessions. In this position, you will also assess the performance of housekeeping employees and provide constructive feedback to facilitate their growth and development. A passion for maintaining high standards of cleanliness and an eye for detail are essential, as you will be responsible not only for training staff but also for creating a culture of excellence within the housekeeping department. If you have a strong background in housekeeping, a flair for teaching, and an unwavering commitment to quality, we encourage you to apply and help us maintain a pristine environment that exceeds the expectations of our clients and guests.

REQUIREMENTS

• Proven experience in a housekeeping role, preferably in a supervisory or trainer capacity.
• Strong understanding of housekeeping operations, standards, and best practices.
• Excellent communication and interpersonal skills for effective training delivery.
• Ability to motivate, train, and mentor housekeeping staff effectively.
• Detail-oriented with strong organizational skills and the ability to multitask.
• Knowledge of safety regulations and cleanliness standards in the hospitality industry.
• Willingness to adapt training methods to suit diverse learning styles and needs.

• Develop and implement training programs for housekeeping staff.
• Conduct training sessions on cleaning techniques, safety protocols, and equipment usage.
• Evaluate training effectiveness and make necessary improvements to programs.
• Prepare instructional materials, including manuals and multimedia presentations.
• Monitor and assess the performance of housekeeping staff during training and provide constructive feedback.
• Promote adherence to cleaning standards, procedures, and safety regulations.
• Coordinate ongoing training sessions to keep staff updated on best practices and new products.
• Foster a positive learning environment that encourages staff engagement and development.