Housekeeping Training Specialist at Soboba Casino

San Jacinto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Operations, Training, Communication Skills, Interpersonal Skills, Chemical Usage, Safety Practices, Supervisory Experience, Record Keeping, Problem Solving, Teamwork, Attention to Detail, Bilingual, Microsoft Office, Guest Satisfaction, Time Management, Professional Appearance

Industry

Gambling Facilities and Casinos

Description

Summary Under the supervision of the Executive Housekeeper, the Housekeeping Training Specialist is responsible for providing appropriate adequate training to housekeeping personnel in order for them to perform their duties properly and safely. Duties/Responsibilities * To ensure all Hotel and Departmental standards for cleanliness are being met on a consistent basis. * Oversees staff to ensure guest satisfaction is a performance priority. * Provide on-the-job training to new and continuing employees through initial and refresher classroom instruction in specific housekeeping procedures including proper mixing of chemicals, applicable policies/procedures, SDS/Right to know laws, use of equipment and safety practices. * Provide on-the-job training to new and continuing employees through initial and refresher classroom instruction on the proper methods of handling, cleaning areas and disposing of blood-borne pathogens/other body fluids. * Conduct follow-up inspections of work areas in conjunction with area housekeeping supervisors to see if any problems exist, especially in care/safety of equipment and proper use of chemicals/supplies. * Maintain accurate records/files on employees trained, SDS data, products and equipment. * Meet with supervisors and/or other appropriate personnel to discuss and keep them informed on all training-related subjects, including specific employee concerns or new information on safety/training methods. * Assist in any special campus-wide training project, as requested. * Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record * Perform special projects and other responsibilities, tasks, or duties assigned by management as requested. Supervisory Responsibilities * Assist hiring, training, scheduling, evaluating, counseling, disciplining corrective actions, motivating, team member relation issues, and coaching employees. * Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to Assistant Executive Housekeeper and/or Executive Housekeeper; complete safety training and certifications. * Directing housekeeping staff to ensure a high standard of cleanliness in all public areas. * Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. * Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. * Speak with others using clear and professional language. * Develop and maintain positive working relationships with others; support team to reach common goals. Education / Qualifications * Must be at least 21 years of age. * High School Diploma or GED equivalent, required. * A minimum of three (3) years of experience in housekeeping operations, including one (1) year of supervisory experience. * Thorough knowledge of appropriate housekeeping products/equipment, chemical usage and right-to know laws. * Excellent communication and interpersonal skills. * Proficient on Microsoft Office: MS Word, Excel, and Power Point. * Bilingual in English-Spanish highly desired. * Any combination of education, experience and training that provides the required knowledge, skills and abilities. * Must be able to provide evidence of eligibility to work in the United States of America. Certificates, licenses and registration * Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license. * Required to submit to and obtain negative results on all drug and/or alcohol testing. Soboba Casino Resort Benefits Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following: * 401k Plan * Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance * Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee. * Employee Assistance Program * Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs) * Paid Time Off Soboba Casino Resort Team Member Recognition including, but not limited to: * Reward and Recognition Program (Quarterly, and Annually) * Team member Incentives * Discounted Team member meal

Responsibilities

The Housekeeping Training Specialist is responsible for training housekeeping personnel to ensure they perform their duties properly and safely. This includes providing on-the-job training, conducting inspections, and maintaining records related to training and safety.