Houseperson (Housekeeping) at Auberge Collection

Mouzon, New Aquitaine, France -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Guest Interaction, Team Collaboration, Inventory Management, Event Setup, Cleaning, Organizational Skills, Communication, Safety Standards, Confidentiality, Multi-tasking, Problem Solving, Time Management, Service Standards, Maintenance Reporting

Industry

Hospitality

Description

Company Description A place to find balance through art, nature, and the time-honored traditions of French country living, Auberge’s newest European escape, Domaine des Etangs, is a magnificent 13th-Century stone French Château set on 2,500 forested acres (1,000 hectares). Built more than 700 years ago by the knights of Chasteignier de la Roche-Posay, this storybook castle is an idyllic retreat steeped in serenity and devoted to l’art de vivre past and present. Resting amid the tranquil ponds that gave it its name, Domaine des Etangs and its picturesque farmhouse cottages overlook rolling hills and verdant meadows in which the finest Limousin cattle graze. Food is picked from the gardens, and art is as integral as nature in instilling the sense of equilibrium symbolized by the Domaine’s dragonfly emblem. Job Description Embark on a vital role in the world of hospitality as a Houseperson, where your dynamic efforts behind the scenes contribute to the seamless elegance of the hotel's rooms & public spaces. From maintaining pristine corridors to supporting event setups, your attention to detail ensures a harmonious and welcoming atmosphere for guests. The Housekeeping Houseperson is responsible for assisting room attendants through the distribution of supplies throughout property. Housepersons are also responsible for responding to guest requests for amenities/services and inventory stocking. Transport and stock all linen and supplies in housekeeping closets and back of house areas Keep housekeeping areas clean and organized following departmental standards Monitor and maintain designated supply levels Assist all team members with delivery and restocking of in room amenities and linen Work in accordance with hotel and departmental safety standards Coordinate and communicate all deliveries and guest requests through companies internal communication platform Engage with guests with a smile and appropriate greeting, using the guests name whenever appropriate Follow all Auberge Service Standards Capture and record guest preferences into internal communication platform where appropriate Perform other duties as directed, developed or assigned Clean and maintain public areas, including corridors, lobbies, and restrooms, to uphold high cleanliness standards. Assist in setting up and breaking down event spaces, ensuring they meet the required specifications and are well-organized. Transport and deliver linens, amenities, and cleaning supplies to housekeeping staff as needed. Collaborate with housekeeping and other departments to address special requests and ensure a coordinated approach to cleaning activities. Monitor and report any maintenance issues or damages in public areas to ensure prompt resolution. Qualifications One-year Housekeeping experience Able to work a flexible schedule, including weekends and holidays, according to department needs. A genuine affinity for interacting with guests and team members alike Ability to handle multiple tasks at the same time seamlessly including delivery of guest requests and room attendant requests Ability to work cohesively with other departments and individuals as part of a team Ability to maintain confidentiality of guest information and security of guest rooms Experience in a luxury Resort preferred. Job Type: Non-Management

Responsibilities

The Houseperson is responsible for maintaining cleanliness in public areas and assisting room attendants with supplies. They also engage with guests and respond to requests to ensure a welcoming atmosphere.