GRADE 6 SALARY RANGE £31,158 - £33,940 PER ANNUM

This is a great time to join Test Valleys forward thinking and proactive housing team and be a part of supporting our mission to prevent homelessness at the earliest opportunity.

We’re looking for a proactive, organised, and compassionate individual to:

• Deliver rapid assessments and tailored housing advice to those at risk of homelessness
• Build strong relationships with private landlords through our Click Before You Evict initiative
• Administer key financial support schemes like the Rent Deposit Loan Scheme and emergency accommodation payments
• Support housing benefit applications and monitor credit card spending
• Promote sustainable housing solutions and work with partners to resolve tenancy issues
• Maintain accurate case records and ensure compliance with housing legislation

You’ll thrive in a fast-paced environment, be confident in dealing with vulnerable customers, and have a keen eye for detail. A working knowledge of housing legislation is ideal, but we’ll support the right candidate to learn and grow.
Test Valley is a great place to work. We’re proud of our open and friendly culture and offer a professional, positive, and stable working environment. Our values are reflected in everything we do—from supporting our communities to empowering our staff.
The role is expected to have time in both Andover and Romsey Offices with some flexibility for home working.
We invite you to contact us to discuss the role further, we can offer telephone or Teams appointments, please contact either Nicky Coles, ncoles@testvalley.gov.uk or Gemma Churchill, gchurchill@testvalley.gov.uk or call on 01264 368000.
We are committed to providing equality of opportunities for all and believe that employing people from different backgrounds, with a range of perspectives and experiences, helps us to deliver high quality services to residents.
We are proud to be a Disability Confident Employer who positively encourages applications from disabled people. If, as a disabled person, you meet the minimum criteria for a job then you will be guaranteed an interview, and we will ensure any reasonable adjustments are made to the interview process so that you can be fairly assessed for the vacancy.
If you are also interested in the Housing Options Triage Officer and or the Homeless Prevention Support Officer roles that are being advertised currently, please complete an application for each post. If successful for next stage candidates will be interviewed in 1 session for all roles applied and shortlisted for.

Please refer the Job description for details