HOUSING ADVISER / HOMELESSNESS PREVENTION OFFICER **

We are working in partnership with a Local Authority in the Hammersmith area who are seeking a Housing Adviser / Homelessness Prevention Officer.

EXPERIENCE NEEDED:

• In-depth knowledge of the Homelessness Reduction Act is essential.
• Ability to communicate well face to face, by phone and email.
• Some visits to other facilities such as Job Centre + and Family Hubs will be required.

ABOUT THE ROLE:

• To provide an excellent service to all residents and customers who present, apply, or arereferred to the service by offering high standards of customer care at all times, acting with integrity and courtesy, and adhering to service and corporate standards.
• To assess, administer and make decisions on the outcome of individual homelessness applications under Part VII of the Housing Act 1996 (as amended); accepting, refusing or ending duties as appropriate in accordance with statute, case law, the facts of each case, operating best practice as set out in the Homelessness Code of Guidance and other relevant guidance, using case law and policy as appropriate.
• To ensure legal compliance with the relevant legislation by issuing all notifications and decisions correctly and on time;
• To provide appropriate advice and assistance to all applicants who are homeless or in housing need, and to maximise the resources and opportunities available to prevent homelessness wherever possible.
  Contract Lengths: 3-6 months with a view to extend to an ongoing contract.
  Pay Rates: £22+ per hour (negotiable depending on your experience)
  Location: W6. (Office based role)