Job Introduction
Job Title: Housing Assistant
Salary: £23,000.00
Contract: Permanent
Location: Homebased North West - Home Worker 2
Weekly Hours: 35

SO…. WHAT IS THIS ROLE EXACTLY?

Are you driven to achieve results and great outcomes; do you work at pace on your own or within a team? Are you looking to be part of an amazing organisation like Your Housing Group and join #TEAMYHG to provide a brilliant customer experience?
If this is you, and you have knowledge or experience within Social Housing Choice Based Lettings Portals and general administration duties, we would love to hear from you!
This is an exciting opportunity for a Permanent Housing Assistant to join our Region 1 Housing Management Team, which covers the Liverpool, Halton and Sefton area.
The successful post holder will be performance driven, with the ability to manage your own workload and meet targets. Travel is required to our Head Office, Youggle House for meetings and training, and to occasionally cover our team office in Sefton Park Hub in Liverpool.

WHAT WILL I BE RESPONSIBLE FOR DOING?

You will be foremost responsible for providing the Regional Housing Management Team with an efficient and effective administration service. This relates to providing access for gas Safety Checks and the management of Choice Based Lettings Portal Property Pool Plus.
You will be able to Manage your own time against a list of tasks with varying deadlines and priorities whilst maintaining accurate records.
You will also be passionate for handling customer and stakeholder enquiries through to resolution.