Housing Case Manager at The Immigrant and Refugee Community Organization

Maywood Park, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

48600.0

Posted On

02 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Case Management, Resource Navigation, Community Outreach, Documentation, Communication, Problem Solving, Teamwork, Confidentiality, Client Support, Housing Assistance, Administrative Tasks, Flexibility, Cultural Competence, Time Management, Training

Industry

Non-profit Organizations

Description

Description POSITION: Housing Case Manager JOB CLASS/GRADE: Specialist 1, Grade 8 WAGE: Starting at $48,600 per year based on experience FLSA; EEO; WC: Non-Exempt; Professional; 8864 LOCATIONS: IRCO Main Office, 10301 NE Glisan Street, Portland, 97220, Hybrid schedule FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Regular NUMBER OF POSITIONS: (2) APPLY AT: www.irco.org STATUS: Full-Time with Benefits PROGRAM(S): Health Related Social Needs (HRSN) SECTOR: Community Health and Wellness REQUIREMENTS: Bilingual in English and at least one relevant language for the communities of Africa, Greater Middle East, Pacific Islander, Asian or Slavic/Eastern European. Must be able to pass an extensive Background Check Must have a valid driver’s license Program Summary The Community Health and Wellness sector provides services that support the physical, behavioral, and emotional health and wellbeing of individuals and communities. Our staff are certified Traditional Health Workers (such as Community Health Workers (CHW), Peer Support Specialists (PSS) and Doulas) who offer direct services such as healthcare and systems navigation, health insurance enrollment, physical and emotional health support, adjustment support, mental health resource navigation, and client-directed case management. We also engage in community outreach and physical and emotional health education via community workshops, psycho-education support groups, and by hosting monthly health clinics that provide dental services, health services, and community resource information. Position Summary The HRSN Housing Case Manager will provide housing and resource navigation services to eligible Oregon Health Plan (OHP) members. The HRSN Housing Case Manager will conduct eligibility screenings, assist clients with obtaining required documentation and completing HRSN requests, coordinate delivery of authorized rent and utility assistance and other benefits, support clients in developing and implementing housing plans, support clients in maintaining OHP enrollment, and assist clients with accessing both immediate resources and long-term programs and services. The case manager will also engage in outreach and community engagement to ensure communities and clients have knowledge of and access to these benefits. Due to the structure of the HRSN benefits, this role will require thorough and timely completion of all documentation and administrative tasks. This position reports to the Community Health Coordinator. Essential Functions Support clients in completing HRSN request forms, including gathering all necessary documentation and following up on submitted requests as needed. Work with vendors, including landlords and utility companies, to obtain the documentation required for provision of benefits within authorization dates and spending limits. Coordinate the delivery of rent and utility payments and other housing benefits including storage fees, home modifications, and home remediations. Provide high quality housing case management, including support in developing housing plans, applying for housing, addressing barriers to retaining housing, communicating effectively with property owners/managers, complying with a lease, managing a household budget, and developing other independent living skills. Help clients secure and maintain assistance and services, including entitlement programs such as TANF, SNAP, and WIC, as well as other federal, state, and local programs. Connect clients to settings where basic needs can be met, such as access to showers, laundry, shelter, and food. Support clients in accessing medical, peer, social, education, legal, imminent eviction prevention, and other services. Make referrals as needed to both internal IRCO programs or external partners to meet clients’ needs as they are expressed. Conduct in-person meetings with clients, either at an IRCO office or at the client’s home, as needed Complete documentation in the electronic case management system and client files as required, including service planning, releases of information, case notes, and precise time tracking. Maintain a high level of confidentiality. Engage in outreach in the community to provide knowledge of and access to HRSN benefits for potentially eligible clients. Participate in case reviews with other team members and coordinate connections with community resources, as necessary. Participate in staff meetings, training committees, and other Community Health and Wellness activities to support the sector and agency’s goals. Other duties and responsibilities may be assigned. Secondary Functions Experience working in rental and/or utility assistance programs Experience with case management and resource navigation Experience working with or understand refugee and immigrant communities Ability to discuss sensitive topics (health related conditions and social determinants of health, financial or food insecurity) with care and respect Demonstrated ability to work effectively independently and as part of a team Strong computer skills including proficiency in the use of Microsoft programs and applications and understanding of working with a case management database Strong written and verbal communication skills Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments Must be able to maintain strict confidentiality and follow HIPAA policies and procedures. Requirements Education & Experience MINIMUM JOB SPECIFIC QUALIFICATIONS: High School Diploma or GED Minimum 1 year of work experience PREFERRED QUALIFICATIONS: Certification as Community Health Worker in the State of Oregon[SM1] [ML2] [TT3] Bilingual in English and at least one relevant language for the communities of Africa, Greater Middle East, Pacific Islander, Asian or Slavic/Eastern European. Physical, Mental, & Environmental Requirements Hybrid Setting job Positions require some analysis of problems or decision-making ability Work under close supervision Well protected environment with minimal hazards or obstacles Stable work schedule with no fluctuations Supervisory Responsibilities Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers. What We Offer IRCO is a very employee-friendly workplace and offers great benefit packages to our staff: Many flexible working arrangements and schedule Amazing opportunity to work with people who come from all over the world Work that helps your community 3 to 6 weeks of PTO per year 401k match of over 100% on first 5%, immediate vesting 3% match for student loans or college savings 12 Paid Holidays and 1 Floating Holiday Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles Employer Paid Life, Short term, and Long-term Disability Insurance Flexible spending accounts Required Engagement Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives. How To Apply Complete the IRCO application in our Careers Portal: IRCO Application for Employment. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers. For questions about this position, please email jobs@irco.org Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application. IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.

Responsibilities

The HRSN Housing Case Manager will provide housing and resource navigation services to eligible Oregon Health Plan members, including conducting eligibility screenings and coordinating the delivery of authorized benefits. The role also involves engaging in outreach to ensure communities have access to these benefits.