Housing Clerk at Chautauqua Opportunities Inc

Jamestown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Support, Data Entry, Scheduling, Customer Service, Interpersonal Skills, Team Building, Microsoft Office, Google Drive, Filing, Reporting, Confidentiality, Professionalism, Compassion, Diverse Population, Communication, Organizational Skills

Industry

Non-profit Organizations

Description

Description Housing & Emergency Services Division Position Data: Title: Housing Clerk/Scheduler Grade: 3 Exempt: _______ Non-exempt ___X__ Immediate Supervisor: Housing Services Manager Basic Function or Position Summary: Provides clerical support to service area, including filing, data entry, and mailings. Schedules all Divisional housing inspections and prepares customer annual recertification packets for mailing. Security Clearance • Access Level 4 – V,A,C,R Position Responsibilities and Specific Duties: • Schedules divisional housing inspections • Serves as back up for reception. • Prepares customer annual recertification and inspection packets • Clerical function for division • Copying, filing, data entry (to include double entry requirements), reporting • Phone and customer messages • Route customer contact • Route mailings and mailing lists • Tracking of success stories • Ordering of supplies • Maintains division data bases • Promotes agency mission • Maintains confidentiality and complies with the code of ethics. • Maintains consistent professional customer service • Job performance incorporates integrated service delivery model while promoting self- sufficiency • Other duties as designated by supervisor Key Working Relationships: A. Internal: Division Director, Deputy Director, Managers, Staff B. External: Customers. Supervisory Scope: A. Number of staff supervised: 0 B. Titles supervised: N/A Organizational Responsibilities: • Adheres to all policies and procedures • Gathers appropriate documentation and tracks outcomes • Participates in organizational committee structures as appropriate • Participates in organizational and divisional management systems Requirements Knowledge, Skills Required: • High School diploma or GED required; Associate’s Degree in Sciences, Business, or Human Services preferred • Minimum one year of clerical, administrative, or customer service experience required; three years of clerical, administrative, phone skills, filing skills or customer service experience preferred. • Strong interpersonal skills • Good team building skills • Working knowledge of Microsoft Office (Word, Excel), data entry and spreadsheets; experience with Google Drive strongly preferred. Physical: • Ability to lift up to and including 10-25 pounds of physical effort Special Requirement: • Reliable transportation • Must be able to provide consistent even tempered customer service at all times • Works compassionately with a diverse population

Responsibilities

The Housing Clerk provides clerical support to the Housing & Emergency Services Division, including scheduling housing inspections and preparing customer recertification packets. The role also involves maintaining databases and ensuring professional customer service.