Housing Community Service Officer - San Jose State University at Another Source

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

55416.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Emergency Response, Patrol Coverage, Incident Reporting, CCTV Monitoring, Building Access Systems, Safety Training, Crisis Support, Team Collaboration, Problem Solving, Multicultural Awareness, Professionalism, Hazard Reporting, Policy Compliance, Visibility Maintenance

Industry

Staffing and Recruiting

Description

At a glance San Jose State University is expanding its Housing Safety Team and hiring 14 Housing Community Service Officers to help protect and support more than 5,000 residents across campus and new off-campus housing. As part of the University Police Department, you’ll patrol housing areas, respond to calls, and play a key role in building a safe, connected campus community. It’s an opportunity to work with purpose, grow your skills in public safety, and be part of something bigger at SJSU. Join a team that’s shaping the future of campus safety. Description: What you'll be doing Another Source’s client, San Jose State University’s University Police Department, has an immediate opening for a Housing Community Service Officer. About the Department The San Jose State University Police Department (UPD) is dedicated to creating and maintaining a safe environment for students, faculty, staff, and visitors. UPD partners closely with the campus community to enhance public safety and community engagement through education, prevention, and proactive patrol. https://www.sjsu.edu/police Did you know? The California State University system is the largest public four-year university system in the world, serving more than 486,000 students and employing 56,000 faculty and staff. Watch more about CSU About the Role: The Housing Community Service Officer supports the safety and wellbeing of students, guests, and staff across San Jose State University’s residence halls and apartment communities. This position works collaboratively with University Housing Services and the University Police Department to provide patrol coverage, respond to calls for service, and ensure a safe and secure living environment for approximately 4,200 residents. This position includes nights and weekends on a rotating schedule. Work Schedule: HCSOs work three 12-hour shifts each week plus a 4-hour shift every other Wednesday. Both day and night shifts are available. Day Shift: Sunday, Monday, Tuesday, and every other Wednesday, 7:00 a.m.–7:00 p.m. Night Shift: Thursday, Friday, Saturday, and every other Wednesday, 7:00 p.m.–7:00 a.m. Your Day Will Likely Include Performing foot patrols of housing buildings and grounds to maintain safety and visibility. Responding to calls for service, alarms, and emergency situations. Monitoring building access systems, CCTV, and fire safety systems. Assisting residents, staff, and visitors while encouraging compliance with housing policies. Reporting hazards, suspicious activity, and maintenance issues. Supporting University Housing staff and University Police during crises or emergencies. Writing clear and accurate incident reports. Participating in safety meetings and training with the University Police Department. Experience You Will Bring to the Organization High school diploma or equivalent (required). Valid California driver’s license. Six months of previous police, security, or military law enforcement experience (preferred). Experience working in a residential or housing environment (preferred). Strong customer service and communication skills. Ability to remain calm and professional in emergencies. Ability to establish and maintain cooperative working relationships in a diverse, multicultural community. What’s in it for you? The anticipated salary for this role is $44,160 - $55,416 Why a Career with CSU is for You The CSU system offers a comprehensive benefits package designed to meet you where you are in life and typically adds 30–35% to your total compensation package. Learn more in the Employee Benefits Summary Emphasis on maintaining a healthy work-life balance with generous vacation, sick leave, and paid holidays. Access to a vibrant campus environment including athletic and cultural events. Tuition waiver benefits for employees and eligible family members across the 23 CSU campuses. CalPERS retirement plan and 403(b) supplemental savings options. Comprehensive medical, dental, and vision coverage. Pre-tax commuter benefits to help reduce transportation costs. Another Source works with their clients on a retained project basis and is committed to building inclusive candidate pools as we partner with hiring teams. As you review this posting, please don’t self-select out if you don’t meet every qualification. We encourage you to apply and share your story with us. Equal Employment Statement The California State University is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender identity, or protected veteran status consistent with applicable federal and state laws. Title IX of the Education Amendments of 1972, and other state and federal laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university. #AS1 #LI-KR1

Responsibilities

The Housing Community Service Officer supports the safety and wellbeing of students, guests, and staff across residence halls and apartment communities. This role involves patrolling housing areas, responding to calls for service, and ensuring a secure living environment for residents.