Housing Concierge at Home Group

Hexham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

24638.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Calm Under Pressure, Support Vulnerable Individuals, Sociable, Attention to Detail, Intervention Skills, Team Player, Lone Working, Technology Use, CCTV Monitoring

Industry

Non-profit Organizations

Description

Supported Housing Concierge Salary £24,638 pa, and great benefits including Health Cash Plan Permanent Full time (37.5 hpw), Hexham, Northumberland We can’t offer a CoS for this role Home, a place where you belong Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you! We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do If you want a quiet and calm (night) security job, then this is not the job for you! There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isn’t around to help! You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! Why join us Join a team that cares about you as much as the customers we support. From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you. Be part of one of the UK’s top 10 Great Places to Work! You have Great communication skills and are calm under pressure You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too. You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour. You recognise when things are about to go wrong and are confident intervening in a sensitive way. A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work The practical bits Working 3 nights on and 3 nights off on a (rolling) rota between the hours of 20:00pm and 0800am. Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings. Able to use technology to monitor CCTV, update records You’ll need an Enhanced DBS check done and we pay for that. What’s in it for you? 34 days leave (includes bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us, for help to apply and our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.

Responsibilities

Ensure the safety and security of customers and buildings during night shifts. Provide first-line support and manage health and safety protocols.