Housing Concierge at Home Group

Newcastle upon Tyne, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

26300.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security, CCTV monitoring, Health and safety, Communication skills, Conflict resolution, Emergency response, Building maintenance, Customer support, Record keeping, Lone working

Industry

Non-profit Organizations

Description

Housing Concierge Earn £13.45 ph or Salary £26,300 pa [pro rata], and great benefits including Health Cash Plan Permanent, part time (18.75 hpw) Newcastle upon Tyne We can’t offer CoS for this role Home, a place where you belong Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What’s in it for you? 34 days leave increasing to 39 (including bank hols and a “me day”) Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7%25 and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more What you’ll do If you want a quiet and calm (night) security job, then this is not the job for you! There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. The first line of support for our customers when our wider team or their own support network isn’t around to help! You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services. Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work! You have Calm under pressure with great communication skills You recognise when things are about to go wrong and are confident intervening in a sensitive way. You get a kick out of supporting the most vulnerable in society (maybe you've worked in public service). You know what’s required to look after the public and our customers too. You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work. The practical bits You will be based at Cedar House. Working on a rolling rota between the hours of 20.15 and 07.20am Although you’ll work nights / lone work, we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. For reasonable adjustments email recruitment@homegroup.org.uk

Responsibilities

The Housing Concierge is responsible for ensuring the safety and security of the building and its residents through regular patrols and CCTV monitoring. They also provide first-line support to vulnerable customers and assist with general building maintenance tasks.