Housing Concierge at Home Group

Falmouth, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

24638.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Calm Under Pressure, Communication Skills, Supporting Others, Good Judgement, Incident Response, Anti-social Behaviour Management, CCTV Monitoring, Record Keeping, Team Collaboration, Business Vehicle Operation

Industry

Non-profit Organizations

Description

Housing Concierge Earn £12.60 ph or Salary £24,638 pa [pro rata] and great benefits including Health Cash Plan Permanent Part time (33.5 hpw) Falmouth, Cornwall POSITION IS AVAILABLE FROM 1ST APRIL 2026 We can’t offer a CoS for this role Home, a place where you belong We’re looking for a colleague to work the weekends during the day, as well as 1x waking night shift per week. An interesting mix of shifts in the heart of the service. Here at Home Group, we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours. What you’ll do Walk around the building checking CCTV, fire doors and communal areas Greeting customers and visitors, picking up repairs or cleaning The first line of support for our customers when our wider team or their own support network isn’t around to help! Monitor and respond to incidents calmly, quickly and fairly Work with colleagues and partners to manage anti-social behaviour Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Calm under pressure with great communication skills Passion and experience in supporting others, either personally or professionally Good judgement and clear communication You recognise when things are about to go wrong and are confident intervening in a sensitive way. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits working Saturday and Sunday day shifts, 9am - 5pm, and 1x waking night shift per week, Although you’ll lone work, we do get together regularly in the daytime for training and team meetings Able to use technology to monitor CCTV, update records and communicate with colleagues You’ll need an Enhanced DBS check done (we pay for it) What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Find out more Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk South West Supported Portfolio 4

Responsibilities

The Concierge will ensure customer safety and building security by monitoring CCTV, checking fire doors, and greeting visitors, while also serving as the first line of support for customers and managing incidents calmly.