POSITION SPECIFICS

The Pennsylvania State University Harrisburg Campus is seeking a Housing and Food Services Senior Supervisor . The Senior supervisor will administer and oversee housing/food operations at the Harrisburg campus. The Supervisor’s primary responsibility is to provide a safe, secure, clean, and well-maintained living and working environment for students, families, staff, etc.

• Administer and oversee residential and retail food services and housing facility operations at specific Harrisburg campus locations; act as liaison between Housing/Foods, various University departments, and external customers/vendors
• Provide a safe and secure residential and working environment; ensure compliance with safety and operational standards, food quality control procedures, and regulatory inspections; report and correct deficiencies; prepare for and respond to critical incidents
• Execute environmental stewardship in all operational areas; project, schedule, and oversee equipment and facility maintenance; participate in renovations and upgrade projects; recommend equipment purchases; as directed, consult with contractors, architects, facility planners
• Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, concepts, and process efficiency improvements
• Maintain supply, key, and equipment inventory; place orders, negotiate prices, and make purchases; resolve quality and quantity disputes
• Review and analyze budgetary items; identify and propose business growth and cost containment opportunities
• Create a student-centered work environment through residential community involvement; engage with students, student groups, athletics, academic leadership, parents, conference participants, camp attendees; provide timely response to inquiries; follow-up/escalate as needed
• Hire, train, coach, schedule, supervise, and evaluate assigned employees; communicate and enforce standards
• Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required
• Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned

Fiscal & Other general responsibilities include:

• May validate and pay invoices
• Monitors and tracks budgets for specific area and/or grant(s)
• May assist in planning and forecasting budgets
• Applies general precedents and practices and specialized knowledge and skills to resolve problems
• Understands benefits, limitations and impact of potential solutions
• Anticipates potential problems and recommends possible solutions within general guidelines

The successful candidate will demonstrate experience with :

• Customer Service
• Event management
• Facilities management
• Inventory management
• Market research
• Operations management
• Presentation Skills
• Regulatory compliance
• Research methods
• Scheduling

• Training needs analysisTrend analysis

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Bachelor’s Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

• May validate and pay invoices
• Monitors and tracks budgets for specific area and/or grant(s)
• May assist in planning and forecasting budgets
• Applies general precedents and practices and specialized knowledge and skills to resolve problems
• Understands benefits, limitations and impact of potential solutions
• Anticipates potential problems and recommends possible solutions within general guideline