Housing Management Coordinator at Home Group

Gloucester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

25838.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housing Management, Tenancy Support, Rent Collection, Customer Engagement, Court Attendance, Property Maintenance, Team Leadership, Collaboration, Initiative, Technology Use, Benefit Claims, Communication, Problem Solving, Diversity Awareness, Time Management, Organizational Skills

Industry

Non-profit Organizations

Description

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) Cheltenham, Gloucester and Midlands We can’t offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands. As our Housing and Property specialist, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you’ll do Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies. Our customers have a range of support needs depending on the type of property they live. Help our customers with housing benefit claims, making sure that these are received on their rent account. Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court. Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms and properties within set timescales. Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Experience in managing a housing management caseload and overseeing landlord and housing management duties Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. Able to take on a lead role within the team, offering guidance and support to your colleagues The ability to work on your own initiative, positively influencing people from all different backgrounds. Confident working collaboratively with colleagues in other parts of the business as well as with external partners Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Flexible working hours (or we’re open to agreeing a work pattern with you). Working Monday to Friday 09:00-17:00, you will manage your own diary Based at our service in Gloucester you’ll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands. Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes. The great news is that we’ll pay your mileage! You’ll need an Enhanced DBS check done and we pay for that. What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us! Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk Central Supported Portfolio 603

Responsibilities

The Housing Management Coordinator will focus on tenancy support for customers, ensuring their homes are safe and well maintained. They will assist customers in managing their tenancy and rent accounts, helping them transition to secure, long-term accommodation.