Housing Management Coordinator at Home Group

Harlow, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

25838.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housing Management, Tenancy Support, Health And Safety Compliance, Housing Benefit Claims, Customer Engagement, Rent Collection, Formal Tenancy Action, Team Leadership, Initiative, Organizational Skills, Proactive Attitude, Technology Use, Welfare Calls, Repairs Reporting, Customer Support

Industry

Non-profit Organizations

Description

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan Fixed term 6 months, full time (37.5 hpw), Mon-Fri 9-5 Harlow, Essex We can’t offer a CoS for this role Home, a place where you belong As our Housing and Property expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts What you’ll do Working with our Independent Living over 55 customers Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies whilst ensuring that we are health and safety compliant. Help our customers with housing benefit claims, making sure that these are received on their rent account. Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court. Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales. Why join us You’ll join Carol and Julie, along with our 11 Housing Management Coordinators in the wider team, we’re super passionate about what we do! Be part of one of the UK’s top 10 Great Places to Work! You have Experience in managing a housing management caseload and overseeing landlord and housing management duties Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. Able to take on a lead role within the team, offering guidance and support to your colleagues The ability to work on your own initiative, positively influencing people from all different backgrounds. A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Flexible working hours between 9am and 5pm Mon-Friday Based at our service in Harlow you’ll spend your time ensuring the building is safety compliant, repairs are reported and completed, supporting customers via welfare calls and rent queries and arrears. Able to use technology for keeping Health & Safety files up to date, making benefit claims and doing tenancy signs ups. To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! You’ll need an Enhanced DBS check done and we pay for that. What’s in it for you? 34 days leave, rising to 39 (this includes bank holidays and a ‘me’ day). Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Instant pay access with Stream Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them. Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk. Central Supported Portfolio 701

Responsibilities

The Housing Management Coordinator will focus on providing tenancy support to customers, ensuring their homes are safe and well maintained. Responsibilities include managing housing benefit claims, preparing properties for new customers, and ensuring compliance with health and safety regulations.