ABOUT ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

GUIDANCE NOTES:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.
Job Category

Administrative
Vacancy Type

Permanent
Employment Type

Full time
Salary From

£38,249
Salary To

£44,128
Location

Chelmsford/Cambridge
Faculty/Prof Service

Estates & Facilities Services
Ref No
3562
Closing Date
04/08/2025

Residential Services manage a portfolio of owned and leased student residential accommodation in Cambridge, Chelmsford and Writtle as well as several accommodation provision arrangements with private accommodation providers. The service manages year-round student residential stays, as well as visiting commercial residential bookings, including summer schools. We typically house those that want our accommodation for an academic year and then support all students with sourcing on going private sector accommodation for subsequent years of study.
The role will require management of a team of Housing Management Officers who oversee the day-to-day management of both University managed accommodation and leased houses in Cambridge and Chelmsford. You’ll be required to take part in an out-of-hours emergency response rota and work some weekends for Open Days, arrivals and departures.
The ideal candidate will have a Degree and appropriate level of experience and evidence of continuing professional development relevant OR part qualified in a relevant professional qualification and appropriate level of experience and evidence of continuing professional development relevant to the role.
Informal enquiries can be made to Victoria Stanbury, Deputy Residential Service Manager at victoria.stanbury@aru.ac.uk
Find out more about working with us and how we recruit.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.