Housing Manager at Home Group

Leeds, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

32000.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housing management, Customer service, Anti-social behaviour management, Neighbourhood management, Stakeholder management, Tenancy management, Compliance, Conflict resolution, Communication, Problem solving, Resilience, Time management

Industry

Non-profit Organizations

Description

Housing Manager Starting salary £32,000, plus great benefits including Health cash plan Permanent, 2 x full time (37.5 hpw) Yorkshire We can’t offer a CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Manager to join Home Groups regional housing team in East Coast & Yorkshire. As our Housing Manager, you’ll be the face-to-face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities. It is an ideal job for someone who has a passion for neighbourhood management and managing anti-social behaviour. You may already have extensive experience as a generic Housing Manager or experience of face-to-face customer service within a similar sector. What’s in it for you? 34 days leave, pro-rated (including bank holidays and a “me day”) Paid time off for volunteering Matching Pension contributions (up to 7%25, with life assurance of 3x Basic Salary) Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies Career path with development and an excellent training package Excellent benefits and rewards including supermarket discounts and travel expenses What you’ll do You’ll understand the community that you work in for our general needs, shared ownership and leasehold customers on your patch. You will develop and maintain a community plan in collaboration with our customers and external stakeholders. You will represent Home Group in our communities and be present on our estates undertaking Housing Manager tasks such as: Estate and Block Inspections, Anti-social behaviour management, statutory compliance visits, mutual exchanges, complaints and general tenancy matters. You’ll work closely with our legal team, who will support in progressing cases. You will also have involvement across our other housing management functions. Why join us This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work! You have You will have a background in housing management processes, either within the housing sector or a similar sector. You’ll have an understanding of housing management, housing law and customer service. Passionate about delivering excellent customer service and have a genuine desire to help your customers. This job can be challenging, especially when we’re dealing with ASB and complaints, but your resilience will help you through. Confident working with external partners and stakeholders such as local authorities and statutory departments. Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Hybrid working which involves working from home, in the community and occasional office working. You'll manage your own diary and be accountable for achieving KPI’s. You will need to be able to drive and have access to a vehicle insured for business purposes. Don’t worry, we’ll pay your business mileage to cover this use! You’ll need an Enhanced DBS check done and we pay for that. We’re looking to recruit colleagues who are well placed to travel across these 2 patches, as the role involves regular, estate-based work, including around three days a week working in the community. Patch 1 - Leeds, Castleford, Selby and Patch 2 - Newsham, Richmond, Sherburn-in-Elmet Find out more Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk

Responsibilities

The Housing Manager will act as the face-to-face support for communities, managing estates, blocks, and tenancy matters. Responsibilities include conducting inspections, handling anti-social behaviour cases, and developing community plans with stakeholders.