OVERVIEW

The Housing Manager plays a pivotal role in overseeing the management and operations of residential properties. This position requires a proactive individual who can effectively negotiate agreements, manage tenant relations, and ensure compliance with housing regulations. The ideal candidate will possess strong organisational skills and a thorough understanding of property management software, particularly Yardi.

EXPERIENCE

• Proven experience in property management or a related field is essential.
• Strong negotiation skills with a track record of successful lease negotiations.
• Familiarity with Yardi or similar property management software is highly desirable.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with tenants, contractors, and team members.
• Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Valid UK driving licence (if field-based work is required)
• Bachelor’s degree or equivalent experience in Housing, Social Work, or related field.

• Manage day-to-day operations of residential properties, ensuring high standards of service and maintenance.
• Negotiate lease agreements and renewals with tenants, fostering positive relationships to enhance tenant satisfaction.
• Oversee property inspections and coordinate maintenance requests to ensure timely resolutions.
• Maintain accurate records of tenant information, lease agreements, and property maintenance using Yardi software.
• Implement marketing strategies to attract new tenants and reduce vacancy rates.
• Ensure compliance with local housing regulations and company policies.
• Prepare regular reports on occupancy rates, financial performance, and maintenance issues for senior management.