SKILLS & EXPERIENCE REQUIRED MAY INCLUDE:

• Good understanding and knowledge of social housing legislation and neighbourhood management.
• Experience of managing tenancy issues, including enforcement and legal processes.
• Proven ability to lead and motivate a team in a housing environment
• Excellent communication and problem-solving skills, with a collaborative and resident-focused approach.
• Confidence working with diverse communities and a range of internal and external stakeholders
• Driving licence and use of own car compulsory for this role
  What’s involved with this role:
  A Neighbourhood Manager is needed to cover all aspects of the housing management function in Penarth, Dinas Powys, Sully & Palmerston (Barry) which equates to approximately 1150 properties.
  The role is busy and varied which means that the candidate is likely to be on site minimum of 3 days a week, however this can vary depending on workload. Office working days are Tuesday & Wednesday and these can be inclusive of the days on site. The client group covered is general needs however there are 2 sheltered complexes which they will also oversee.

WHAT’S INVOLVED WITH THIS ROLE:

Ref number: Glamorgan RQ1521994
Job Title: Neighbourhood Manager - Housing

PLEASE DO NOT APPLY FOR THIS ROLE UNLESS YOUR CV MEETS THE FOLLOWING GENERAL REQUIREMENTS, AS WELL AS THE MORE SPECIFIC ONES LISTED FURTHER DOWN THE AD:

• You must be UK based and have the right to work in the UK.
• For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
• This is a temporary role. Please do not apply if you are seeking a permanent position.

KEY RESPONSIBILITIES MAY INCLUDE:

• Manage a team of Housing Officers delivering day-to-day tenancy and estate services.
• Act as the lead contact for residents and community partners, developing strong local relationships.
• Respond to and resolve complex tenancy issues, including anti-social behaviour, safeguarding concerns, and breaches of tenancy.
• Monitor estate standards and coordinate regular inspections, working with contractors and internal services.
• Ensure compliance with housing regulations, health and safety, and local authority policies.
• Contribute to service improvement initiatives and support community engagement activities.

PLEASE QUOTE THE JOB TITLE & VACANCY REFERENCE NO. IN YOUR APPLICATION, OR WE WILL BE UNABLE TO MATCH YOUR CV TO THE ROLE BEING APPLIED FOR.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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XI Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please