JOB DESCRIPTION

We are expanding our team in London to provide a proactive and visible service to our residents. We have a new full-time opportunity available for a Housing & Neighbourhood Officer to cover our West London area.
As a Housing & Neighbourhood Officer, you will provide a friendly housing management service to your residents. Reporting to the Housing & Neighbourhood Manager, you will be part of a dedicated team of Housing & Neighbourhood Officers across West London.
This is a field-based role, and you will be required to travel around your patch.
You will be the face of Guinness, and your key responsibility is to provide an accessible face-to-face service to both homeowner and rental residents. You will work in a mobile way, out in the area and meeting residents. You will work closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our residents.

ABOUT US

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job Identification
12599
Job Category
Housing and Customer Services
Posting Date
09/02/2025, 07:06 AM
Apply Before
09/08/2025, 06:00 PM
Locations

Regional Based
Assignment Category
Full-Time
Salary
£41,754 per annum
Recruitment Advisor
Angela Shek Angela.shek@guinness.org.uk 01392 347 161

Please refer the Job description for details