REQ0950

Date posted
26/06/2025
Application closing date
Location
Salary
up to £36,124
Package
Contractual hours
36
Basis
Full time
Job description
At Salix Homes we are about so much more than just providing homes, we deliver services and provide support to help our customers to live, grow and thrive.
We have an exciting opportunity available for a housing professional to join our housing management team as a Housing Officer.
You must have a good understanding of the issues affecting disadvantaged communities and be committed to providing excellent customer service.

WHAT WE’RE LOOKING FOR

We are looking for an experienced housing professionals with relevant experience of providing customer facing services in a housing, community, or neighbourhood setting.

If successful, the main duties of your role will include responsibility for:

• Allocations and lettings
• Anti-social behaviour casework
• Domestic abuse and harassment cases
• Safeguarding and tenancy support
• Tenancy and estate management
• Tenancy changes/mutual exchanges/succession and assignment/left in occupancy
• Investigation of tenancy fraud cases

You will be responsible for a defined geographical ‘patch’ and act as the custodian of your patch ‘owning’ and seeking resolution of customer and community concerns.