VANRATH are delighted to be assisting our client, a large and well-known Public Sector Organisation with the recruitment of a Housing Officer to join their team based in Banbridge.
This is a Full-Time Monday - Friday position. 37 hours per week. Monday - Friday 9 - 5.

REQUIREMENTS

• Hold a degree (Level 6*) or equivalent and a minimum of 1 years relevant experience in a customer support environment.

OR

• Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing and a minimum of 1 years relevant experience in a customer support environment.

OR

• Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent and a minimum of 2 years relevant experience in a customer support environment

OR

• Can demonstrate equivalent continuing professional development or experiential learning and at least 3 years relevant experience in a customer support environment.

• Tenancy termination & management of empty properties (voids).
• Tenancy management of existing and new tenancies and other tenure types existing within managed estates / properties.
• Secure tenants seeking to transfer to other social housing.
• Succession, assignment, joint tenancy & direct exchange applications.
• Income Collection and rent account management in respect of new, existing and outgoing tenants.
• Planned maintenance and associated consultation, customer payments, organising, recording and monitoring associated decant and other arrangements for tenants as necessary.
• Community involvement, community cohesion and community safety.